House Car Driver/Lobby Ambassador - HALL Arts Hotel

Coury Hospitality • Dallas, TX

115d

About The Position

At HALL Arts Hotel, we celebrate art, culture, and luxury in the heart of Dallas’ Arts District. Featuring sophisticated design, curated art collections, and refined accommodations, our hotel is a sanctuary for creativity and hospitality excellence. Curators at HALL Arts thrive in a high-end, inspiring environment, where exceptional service and artistic expression go hand in hand. The House Car Driver/Lobby Ambassador provides personalized experiences to all guests from arrival to departure. Responsible for transporting hotel guests to/from assigned destinations by operating our property luxury vehicle in a safe, efficient, and professional manner. Perform duties of Bell person including assisting with luggage, proactively connect with guests upon arrival, opening the doors for guests and ensuring proper hospitality and attention.

Requirements

• Ability to maintain a valid driver’s license with a clean driving record (MVR)
• Thorough knowledge of local areas and roads.
• 3 years’ experience driving vehicles.
• Strong understanding of the English language.
• Ability to communicate with guests, respond to questions, knowledge of hotel service, local area events and activities.
• Provide excellent customer service and maintain a professional demeanor.

Nice To Haves

• Hotel or a related field preferred
• Previous driver, and/or customer service experience preferred

Responsibilities

• Driving guests to appropriate destinations in a safe, efficient, and professional manner.
• Maintain cleanliness of vehicle, including interior and exterior up to standards.
• Coordinate, track and respond quickly to all transportation requests.
• Show guests to room assisting them with their luggage.
• Check luggage for hotel guests both for day and overnight.
• Explain all hotel facilities, their locations in the hotel, hours of operations, and answer all questions about these facilities and other hotel questions.
• Knowledge of daily functions, VIP's and any other special events occurring in the hotel.
• Offers direction, recommend restaurants, or area attractions, and makes reservations or travel arrangements upon requests.
• Maintain the designated stations in the lobby, standing alert to be easily summoned for fronts.
• Open doors and greet guests in a friendly and courteous manner.
• Maintain the cleanliness of the bell stand, lobby and baggage room. Keep lobby door and windows clean when not busy with guests.
• Maintain professional composure in high stress situations.
• Multi-tasking skills, accomplishing tasks while being aware of guest needs.
• Perform any other job-related duties as assigned.

What This Job Offers