House Attendant

Sonesta Hotels•Columbus, OH

22h

About The Position

The House Attendant (HA) works with the Housekeeping Management Team to assist Room Attendants on assigned floors or buildings by collecting dirty linens and transporting to the laundry area, delivering clean linens to Room Attendant carts, and retrieving trash throughout the hotel. Assist with the commercial laundry function and/or the cleaning of public area spaces. Will be assigned special projects as assigned by the Housekeeping Manager.

Requirements

Some previous housekeeping experience preferred.
Ability to speak, read, and write English is preferred; other languages are beneficial.
Basic reading, writing and mathematical abilities are preferred.
Frequently standing up, bending, climbing, kneeling, and moving about the facility.
Carrying, lifting or pulling items weighing up to 75 pounds.
Will be required to regularly use commercial cleaning chemicals.
Will be required to work mornings, evening, weekends, and holidays.

Responsibilities

Collect dirty linens and trash from rooms.
Deliver linens and other supplies to Room Attendants.
Clean other designated areas such as public restrooms, storage rooms, and other public area spaces.
Maintain the cleanliness and organization of floor closets and corridors to include removing trash, wiping down shelves/counters, sweeping, mopping, and/or vacuuming floors; and removing non-floor closet items and storing them in appropriate areas.
Report needed repairs or unsafe conditions to the supervisor.
Respond to special requests, guest complaints, and the delivery of housekeeping/room supplies to achieve complete guest satisfaction.
Deliver lost and found items according to established procedures.
May regularly assist with deep cleaning projects.
Ensure compliance with federal, state and local laws regarding health and safety services.
Perform other duties as assigned.