House Attendant
Hersha Hospitality Management LP•Miami Beach, FL
•Onsite
About The Position
This position is for a House Person responsible for cleaning and maintaining public hotel areas in accordance with established brand, hotel guest service, and sustainability standards. The role is part of the Echelon Luxury & Lifestyle division of HHM Hotels, which is an equal-opportunity employer committed to non-discrimination based on various protected characteristics.
Requirements
- Previous housekeeping experience required
Nice To Haves
- High School diploma preferred.
- equivalent training preferred.
Responsibilities
- Greet and acknowledge guests in a courteous and friendly manner.
- Inspect assigned areas and perform cleaning tasks accordingly.
- Collect trash from the service landings and dispose of in outside trash dumpsters.
- Vacuum and dust guest corridors.
- Pick up bed and other linen from hotel floors and transport to the laundry collection site.
- Deliver clean linen to assigned sections.
- Report maintenance issues.
- Maintain cleanliness and organization of guest areas.
- Respond to guest inquiries and assistance.
- Work as a room attendant when staffing shortages occur or during peak periods.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
