House Attendant

Sonesta Hotels•Houston, TX

About The Position

We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. Job Description Summary We are recruiting for PM House Attendant, working the hours of 2 pm to 11 pm. The House Attendant will assist room attendants on assigned floors and may assist with stripping linens from room and/or cleaning of public areas. He/she will also deliver and retrieve items requested by guests and housekeeping staff.

Requirements

Ability to adhere to Sonesta grooming standards.
Ability to lift and move approximately 75 pounds.
Ability to push / pull carts weighing approximately 200 pounds.
Ability to bend, squat, kneel, climb (including stairs) and reach continually on a daily basis.
Ability to operate and control industrial maintenance equipment (for example: floor buffers, carpet cleaners, etc.)
Ability to perform tasks requiring sustained repetitive motion (for example: cleaning windows, vacuuming, etc.)
Ability to hear guest voices through a closed door.
Ability to sustain outdoor elements including heat, wind, rain and cold.
Ability to communicate with guests and be able to direct/escort them to the various facilities and functions within the hotel.

Responsibilities

Maintain a quiet, professional atmosphere in all guestrooms, corridors and public areas.
Follow procedures for reporting to work, taking meal breaks and end of shift.
Follow bending/lifting techniques.
Ensure chemicals are mixed properly and bottles filled as required.
Ensure linen rooms are properly stocked.
Follow procedures for processing torn and stained linen.
Ensure linen bags are emptied in a timely manner.
Ensure trash bags are emptied in a timely manner.
Follow procedures established for cleaning Room Service tables and / or trays.
Follow procedures established for cleaning windows, mirrors and brass.
Maintain the cleanliness of vending areas.
Maintain the service area landings; cleaning and stripping of floors as required.
Follow procedures established for vacuuming corridors and public areas.