House Attendant
Cadillac Hotel & Beach Club, Autograph Collection•Miami Beach, FL
•Onsite
About The Position
The House Attendant is responsible for cleaning and maintaining public hotel areas according to established brand/hotel guest service and sustainability standards. This role focuses on ensuring overall guest satisfaction by maintaining cleanliness and organization in public areas, responding to guest inquiries, and assisting with room attendant duties when staffing shortages occur or during peak periods.
Requirements
- Previous housekeeping experience required
Nice To Haves
- High School diploma
- Equivalent training to previous housekeeping experience
Responsibilities
- Greet and acknowledge guests in a courteous and friendly manner
- Inspect assigned areas and perform cleaning tasks accordingly
- Collect trash from the service landings and dispose of in outside trash dumpsters
- Vacuum and dust guest corridors
- Pick up bed and other linen from hotel floors and transport to the laundry collection site
- Deliver clean linen to assigned sections
- Report maintenance issues
- Maintain cleanliness and organization of guest areas
- Respond to guest inquiries and assistance
- Work as a room attendant when staffing shortages occur or during peak periods
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
- Follow sustainability guidelines and practices related to HHM’s EarthView program
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
- Ensure overall guest satisfaction
- Perform other duties as requested by management
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
