House Attendant
About The Position
The House Person is responsible for cleaning and maintaining public hotel areas according to established brand/hotel guest service and sustainability standards. This role is based at The Sanctuary Beach Resort, an oceanfront Monterey Bay resort and hotel situated on 19 acres of Pacific shoreline in Marina, California. The resort offers 60 contemporary cottage guest rooms and suites with panoramic views from private decks or patios, and provides meeting and event spaces. The Sanctuary Beach Resort is part of the Echelon Luxury & Lifestyle division of HHM Hotels, which is an equal-opportunity employer.
Requirements
- Previous housekeeping experience required
Nice To Haves
- High School diploma preferred.
- equivalent training preferred
Responsibilities
- Greet and acknowledge guests in a courteous and friendly manner.
- Inspect assigned areas and perform cleaning tasks accordingly.
- Collect trash from the service landings and dispose of in outside trash dumpsters.
- Vacuum and dust guest corridors.
- Pick up bed and other linen from hotel floors and transport to the laundry collection site.
- Deliver clean linen to assigned sections.
- Report maintenance issues.
- Maintain cleanliness and organization of guest areas.
- Respond to guest inquiries and assistance.
- Work as a room attendant when staffing shortages occur or during peak periods.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
