House Attendant

MPM Macon • Fort Myers, FL

20h

About The Position

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so. Do you have housekeeping or hospitality experience? Green House hotel, a private hotel in Ft Myers, has a great opportunity for a Lobby/Housekeeping Attendant. In this position you will be delivering exceptional guest services to our guests, assisting with laundry and common area cleaning as well as conducting quality inspections of hotel rooms between guests. This will require evening and weekend hours.

Requirements

• High School Diploma or Equivalent
• Previous housekeeping or hospitality experience preferred
• Excellent customer service skills
• Genuine desire to help others
• Excellent communication skills, both verbal and written
• Ability to interact patiently, tactfully, and diplomatically with internal and external guests
• Ability to use technology e.g. computer, tablets, iPads
• Ability to stand for extended periods of time.
• Ability to squat and bend.
• Ability to communicate clearly.
• Corrected vision to normal range.
• Ability to work long hours as required.
• Make sound judgments quickly.
• Work on multiple tasks, making appropriate progress towards deadlines.
• Able to work independently, take direction, and provide direction to others.
• Maintain the highest degree of confidentiality.
• Ability to work effectively in stressful, high-pressure situations.
• Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.

Nice To Haves

• Previous housekeeping or hospitality experience preferred

Responsibilities

• Provide friendly and welcoming reception during guest’s arrival
• Address guests' service needs in a professional, positive, and timely manner
• Clean and maintain all common areas per established standards.
• Assist with laundry as needed.
• Assist in dining area during meal periods
• Conduct inspections of rooms for cleanliness and condition of furnishings between guests
• Other duties as assigned

Benefits

• Medical, Dental, & Vision
• HSA & Flexible Spending Account Options
• Basic Life & Disability Plan Options
• 401K Retirement Plan
• Paid Time Off
• Holiday Pay
• Career Training & Development Opportunities
• Tuition Reimbursement
• Bereavement Leave
• Employee Assistant Program (EAP)
• Jury Duty (May vary by state)
• Employee Discounts
• Employee Referral Bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED