House Attendant

The Atlas Hotel•Boston, MA

27d

About The Position

Step into the future of hospitality at The Atlas Hotel. The Atlas, Boston’s first-of-its-kind hotel, is where local connection meets global inspiration and hospitality intersects with thought leadership. Join us at the ground floor of this brand-new hotel opening and help craft unforgettable moments at the intersection of research, hospitality, and inspiration—where every day is a first The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers – property specific, etc.).

Requirements

High School diploma or equivalent and/or experience in a hotel or a related field preferred.
Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
Ability to stand during entire shift.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Responsibilities

Buff marble floors daily according to hotel standards.
Shampoo carpets in the public areas according to hotel standards.
Shampoo furniture as needed.
Handle all requests for luggage assistance in a friendly, efficient and courteous manner.
Handle items for "Lost and Found" according to hotel standards.
Clean guestrooms as needed.
Have knowledge of and assist in all emergency procedures.
Maintain hotel equipment in proper working order.
Maintain storage of hotel equipment in proper area.
Complete special projects as assigned by the Housekeeping Manager.
Ensure overall guest satisfaction.