House Attendant

The Los Angeles Country Club•Los Angeles, CA

3d•$18 - $20

About The Position

Clean all public areas, employee areas and golf course bathrooms, tennis pro office, maintenance dorms and offices as assigned, in accordance with established quality and performance standards. Assist in the moving of furniture from various locations to accommodate banquet needs. Additional responsibilities include those of a Bellman and Doorman when needed. Performs duties for scheduled projects related to maintenance as assigned by the Department Head.

Requirements

Ability to count
Ability to clearly and pleasantly communicate in English with members, guests, management and co-workers to their understanding, both in person and on the radio.
Ability to provide legible communication and directions.
Knowledge of computers and general office equipment
Previous experience in cleaning public buildings
Prior guest relations training.
Knowledge of proper chemical handling
High school graduate or equivalent vocational training.
2 years prior experience in cleaning large public spaces.
Prior Guest relations training
Experience handling cleaning machinery
Knowledge of proper chemical handling

Responsibilities

Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and Club requirements
Ensure security of any assigned keys and radios
Review assignment sheet and update completed assignments
Organize work duty priorities
Review assigned area and complete general removal of any trash or debris on floors
Collect linen carts from the laundry with clean linen and supplies.
Transport linen carts to appropriate floor closets and neatly stock according to diagram
Maintain cleanliness and organization of floor closets; remove trash, wipe down shelves/counters; sweep and wax floor’ remove non-floor closet items and transport to proper storage areas
Remove all dirty linen from assigned Room Attendants carts and closets and transport to the laundry
Remove all dirty glasses from assigned Room Attendants’ carts and closets. Transport to kitchen’s dish room glass washer and wash glass. Return clean and capped glasses to floor closets and place in racks
Clean designated areas with proper chemicals, tools and equipment
Wipe down all surfaces of ice machines, counters and shelves
Ensure that nothing is stored in stairwells
Check under furniture for debris and remove if present
Inspect condition of all furniture for tears, rips and stains and report damages to Housekeeping Office.
Dust and polish all woodwork
Remove all dust, debris and foreign particles from upholstered furniture, including crevices and under cushions
Dust pictures, frames, mirrors, fire extinguisher boxes, exit signs, air vents
Clean all lamps, light fixtures, light switches and check for proper working condition
Remove dust, spots and smears from windows, frames and ledges; wash windows as assigned
Remove dust on drapes weekly and realign to correct position daily
Remove dust, dirt, marks and fingerprints from door and door frames
Remove stains, scuff marks, and dust from baseboards, ledges and corners
Polish all brass surfaces to a high gloss
Empty trash containers, ashtrays and ash urns in public areas into proper containers for recycling
Use designated chemicals, supplies and equipment to clean various floor surfaces (mops, buffers, vacuums, wet vacuums, extractor, shampoo machine, etc). Replace floor mats.
Remove debris from elevator tracks
Empty vacuum cleaner bags, replace and clean machines
Provide timely delivery of ay items requested by guests. Retrieve items from guest rooms and return to proper storage areas
Handle member requests for shoe shines as assigned; retrieve shoes from guest room, shine shoes and return to guest room
Report any damages or maintenance problems to Housekeeping Office
Turn over any lost and found items to the Front Desk
Handle guest complaints by following proper Club and department procedures
Ensure confidentiality of members and their guests
Ensure security of Suite access and Club property
Maintain complete knowledge and comply with all hotel and departmental policies and procedures
Report to Housekeeping Office and management any health and safety hazards
Move furniture using correct equipment and or with assistance, exercising care and safety procedures
Assist guests with luggage and assist Front Desk as assigned
Make up rollaway beds; transport to designated rooms
Turn mattress and box springs according to rotation schedule
Maintain organization and inventory of Club furniture in the bungalows
Stock Housekeeping Department supplies.
Assist in linen inventory
Collect soiled linen for linen service pickup