House Attendant

Embassy Suites South Jordan Salt Lake City•South Jordan, UT

22h•Onsite

About The Position

The House Attendant (also referred to as House Person) is responsible for cleaning and maintaining public hotel areas in accordance with established brand/hotel guest service and sustainability standards. Key responsibilities include greeting guests, inspecting and cleaning assigned areas, managing trash and linen, reporting maintenance issues, ensuring cleanliness and organization of guest areas, responding to guest inquiries, and assisting as a room attendant during peak periods or staffing shortages. The role emphasizes guest satisfaction, adherence to HHM’s EarthView sustainability program, and practicing safe work habits following MSDS and OSHA standards.

Requirements

Previous housekeeping experience required

Nice To Haves

High School diploma preferred.
equivalent training preferred

Responsibilities

Greet and acknowledge guests in a courteous and friendly manner.
Inspect assigned areas and perform cleaning tasks accordingly.
Collect trash from the service landings and dispose of in outside trash dumpsters.
Vacuum and dust guest corridors.
Pick up bed and other linen from hotel floors and transport to the laundry collection site.
Deliver clean linen to assigned sections.
Report maintenance issues.
Maintain cleanliness and organization of guest areas.
Respond to guest inquiries and assistance.
Work as a room attendant when staffing shortages occur or during peak periods.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Follow sustainability guidelines and practices related to HHM’s EarthView program.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Ensure overall guest satisfaction.
Perform other duties as requested by management.