House Attendant
About The Position
We believe heartfelt, human connections make people's lives better, especially for those who work here. Our founder, Bill Kimpton, rebelled against impersonal hospitality, establishing a new boutique hotel standard focused on genuine connection. This purpose continues to drive us today, aiming to improve the lives of coworkers, guests, owners, and communities. Every day, you can improve lives in your own unique way and expect the same in return. Our San Francisco-born entrepreneurial spirit, established in 1981, fosters a culture that celebrates diversity, talents, experiences, and plucky personalities. We welcome and celebrate individuals who can be themselves at work, demonstrating creativity, self-leadership, and an innate passion for enhancing others' lives. This results in a work environment that is quirky, irreverent, exciting, uncommon, empowering, and exceptional. As a House Attendant, you will maintain the cleanliness and appearance of the hotel while providing amazing service to our guests. You will act as an advocate for the hotel, create personal experiences, and develop relationships with guests to encourage their return.
Requirements
- 1 year of experience in customer service or similar position.
- Passion for customer service and good verbal communication skills, basic writing skills.
- Flexible schedule, able to work evenings, weekends, and holidays when needed.
Nice To Haves
- High School Diploma is preferred.
- Previous housekeeping experience is a plus.
Responsibilities
- Ensure that the lobby, hallways, public areas, including the sidewalk, brass awning poles, signage, entrance, and alley are kept clean.
- Clean and set-up meeting room functions according to the function sheets.
- Deep cleaning of areas including the shampooing of rooms and public spaces as assigned.
- Set up and maintain complimentary hotel lobby functions including the morning coffee service and nightly concierge events.
- Deliver housekeeping items (hair dryers, ironing boards, irons, etc.) to guest rooms upon request from the front desk.
- Get assignments, keys, pager, and special guest requests from your supervisor at the beginning of your shift.
- Check and replenish your supplies and cleaning tools.
- Quickly respond to guest requests in a friendly manner.
- Return lost items with proper documentation to the Housekeeping Department.
- You may need to take on responsibilities outside of this job post at times, as we all do.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
