Houseperson

Janko Hospitality•Evanston, IL

2h•Onsite

About The Position

A house attendant at Hyatt House Evanston is responsible for cleaning and maintaining guest rooms and public areas according to hotel standards and policies. This includes making beds, dusting, vacuuming, and replenishing amenities. They must ensure rooms are ready for guest occupancy and report any maintenance issues to supervisors promptly. The role requires providing attentive, courteous, and efficient service to guests, contributing to overall guest experience and satisfaction. The position demands flexibility in working hours, including weekends and holidays, and strong customer service skills.

Requirements

High School Diploma or equivalent work experience.
Strong communication, organizational, and customer service skills.

Nice To Haves

Previous customer service or hotel experience preferred.

Responsibilities

Work rotating shifts, including weekends and holidays, and independently follow task priorities.
Adhere to key security procedures.
Assist room attendants by delivering and collecting supplies, linen, and amenities.
Clean and sanitize guest rooms, restrooms, furniture, and public areas (e.g., stairwells, hallways, fitness center, laundry room).
Replenish supplies and maintain organized linen closets.
Complete daily housekeeping reports.
Follow safety and security guidelines, working with cleaning chemicals as needed.
Assist guests and team members courteously, maintaining a friendly demeanor.
Ability to lift up to 40 lbs. and perform tasks requiring bending, stooping, twisting, and standing for long periods.
Good vision required for cleaning tasks.

Benefits

Competitive compensation package
Full benefits package, including 401K with matching and paid time off from Day 1
Growth company focused on expansion through strategic acquisition and development
Hotel discounts at locations worldwide.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume