House Attendant Substitute

EQX Hotel Management LLC•New York, NY

38d

About The Position

Equinox Hotels + Resorts is a rapidly expanding global luxury hospitality brand and management company, built on the evolution of Equinox. With a design-forward approach, our portfolio spans urban, resort, and destination locations worldwide, offering high-performance living in architecturally stunning spaces. We redefine luxury hospitality by integrating the brand’s core pillars of movement, nutrition, regeneration, and community. Tailored for the next generation of travelers, our hotels empower guests to reach their fullest potential, combining fitness, health, and holistic well-being into every aspect of the experience. From personalized services to regenerative spa treatments and nutritious dining, we create environments that energize and inspire. Our philosophy of "All. And Nothing." balances indulgence with simplicity, ensuring each guest thrives by amplifying performance and pushing limits, ultimately helping them achieve new heights in life. Responsible for the cleanliness of designated public space and back of house areas, as well as delivering housekeeping supplies throughout the building according to established hotel standards.

Requirements

Ability to satisfactorily communicate in English with guests, co-workers, and management to their understanding.
Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
Ability to exert physical effort consistent with cleaning an industry standard number of rooms per shift
Punctuality and regular and reliable attendance.
Interpersonal skills and the ability to work well with co-workers and the public.
Ability to work flexible schedule (AM, PM, Overnight, Weekends & Holidays).

Nice To Haves

One - two years prior experience in cleaning hotel guest rooms.
Prior guest relations training.
Knowledge of proper chemical handling.
High School graduate or equivalent vocational training.

Responsibilities

Ensures cleanliness of all guest room corridors, hotel public areas and designated back of the house areas according to daily assignment and hotel standards: Vacuums and continually checks all guest room corridors.
Sweeps, polishes, strips, and waxes all floor surfaces.
Cleans and dust all mirrors, walls, light fixtures, drapes, vents, vanity tables, headboards, furniture, elevators, and house phones by utilizing the correct tools and chemicals.
Shampoo and extract carpets and furniture as needed
Cleans designated wash/restrooms according to hotel standards.
Cleans designated back of the house areas, landings and stairwells closets, pantries, ice machine, including removing all trash and recyclables to designated collection areas.
Maintains staff cafeteria, including stocking and removal of flatware, glassware, and plates.
Provides and refills the required supplies for all areas noted in bullet point one.
Sorting soiled laundry/linen in different bins.
Support room attendant in maintaining correct supplies and linen pars and delivering necessary items to the floor if needed.
Makes routine checks to ensure all assigned areas are consistently maintained according to hotel standards.
Perform general cleaning daily as scheduled.
Responsible for the movement of all front of house and office furniture.
Stocks prepares, retrieves and stores HoSTAR Carts.
Accurately collects, checks and delivers guest laundry and dry cleaning.
Deliver any guests' requests, preferences, and any other needs.
Utilizes Knowcross platform and other electronic applications to receive assignments, input, and close work orders and communicate guest needs.
Ensures all equipment used during the course of a shift is properly maintained and stored.
Notifies the housekeeping manager on duty of any property damage or missing items.
Participate in the hotel’s Lost & Found Program
Reports any required repairs or maintenance.
Rotate mattresses according to business needs
Maintain vacuum cleaners and other equipment by cleaning up, changing bags, and belts regularly.
Complies with all Work Rules, Safety Standards and Standards of Conduct as set forth in the Employee Handbook.
Works harmoniously and professionally with co-workers and supervisors.
May be assigned other duties at the discretion of management.