House Attendant PT
About The Position
JOB PURPOSE: Assist Room Attendant with linen disbursement and responsible for guest hallways. ESSENTIAL JOB FUNCTIONS: Provide excellent customer service for all internal and external customers of the Casino operations at all times and in all activities. Establish and maintain effective working relationships with all internal and external customers of the Quinault Beach Resort and Casino operations. Develop solutions for customer concerns and continual focus on customer service as our top priority. Maintain cleanliness of specified area; corridors, guest areas, service areas and linen closets. Disperse linens from laundry to linen rooms and then to Room Attendants. Vacuum guest hallways and or guest rooms. Take dirty linen from floors to laundry area. Assist with moving furniture and other heavy items. Replenish Room Attendant carts with supplies as needed. Report all problems and any maintenance repairs as needed. Shampoo guest rooms and hallways as needed. Deliver made up roll-a-way cots and cribs to guest rooms. Turn and flip mattresses as directed by Executive Housekeeper. Sweep and mop stair wells and landings. Clear ice machines. Clear/vacuum elevators. Meet or exceed productivity standards. Maintain a neat and organized work area. Cross training duties as assigned. Report to work well groomed, on time and in department issued uniform. Attend meeting as scheduled and requested. Adhere to all QBRC Personnel Policies and Procedures, Title 97 Policy, and HR Standard Operating Procedures. The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the supervisor.
Requirements
- Read, write and speak English fluently.
- Adjust to schedule changes and cover shifts on short notice.
- Ability to communicate effectively with the public and other employees.
- Lift, bend, push and pull.
- Constantly walking in a fast pace environment.
- Able to lift a minimum of 50 lbs
- Must be able to able to work in a smoking environment.
Nice To Haves
- Six (6) months experience in a housekeeping department.
Responsibilities
- Assist Room Attendant with linen disbursement
- Responsible for guest hallways
- Provide excellent customer service
- Establish and maintain effective working relationships
- Develop solutions for customer concerns
- Maintain cleanliness of specified area; corridors, guest areas, service areas and linen closets
- Disperse linens from laundry to linen rooms and then to Room Attendants
- Vacuum guest hallways and or guest rooms
- Take dirty linen from floors to laundry area
- Assist with moving furniture and other heavy items
- Replenish Room Attendant carts with supplies as needed
- Report all problems and any maintenance repairs as needed
- Shampoo guest rooms and hallways as needed
- Deliver made up roll-a-way cots and cribs to guest rooms
- Turn and flip mattresses as directed by Executive Housekeeper
- Sweep and mop stair wells and landings
- Clear ice machines
- Clear/vacuum elevators
- Meet or exceed productivity standards
- Maintain a neat and organized work area
- Cross training duties as assigned
- Report to work well groomed, on time and in department issued uniform
- Attend meeting as scheduled and requested
- Adhere to all QBRC Personnel Policies and Procedures, Title 97 Policy, and HR Standard Operating Procedures
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
