House and Grounds Outdoor Dining Technician - Dollywood Theme Park - Part Time Seasonal

All Career•Pigeon Forge, TN

23h•Onsite

About The Position

At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties; all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts, and they will tell you this place is different. It’s not a difference that you can touch or see - it’s a difference that you can feel.â¯We are seeking a House & Grounds Outdoor Dining Tech who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests. We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. The right House & Grounds Outdoor Dining Tech will be equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator. The House and Grounds Outdoor Dining Tech will support areas of park cleanliness for the Dollywood Company. The House and Grounds Outdoor Dining Tech will also participate in sanitizing and cleaning high touch surfaces. The House and Grounds Outdoor Dining Tech may take part in other activities including emptying and cleaning trash cans and refilling cleaning supplies. All of this will be done in a manner consistent with the mission, values and operating philosophies and standards of the Dollywood Company. Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

Requirements

Must be at least 18 years of age
Must have a high level of demonstrative and positive communication skills
Must successfully complete a pre-employment background check
Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
Must reflect Dollywood’s image by being genuinely friendly and caring and by taking pride in work
Must be self-motivated and disciplined
Must be able to prioritize and complete work assignments on a timely basis
Must maintain strict confidentiality and judgment regarding privileged information
Must be committed to continuous improvement
Must maintain a professional appearance with good personal hygiene
Must promote and support a “team” work environment by cooperating and helping co-workers
Must be productive in a fast-paced environment
Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
Able to collaborate with cross-functional teams to plan, execute, and deliver projects ahead of schedule, fostering open communication and mutual support to achieve shared goals
Able to comprehend instructions and retain information
Able to perform duties consistently while creating a safe and secure environment for hosts and guests
Able to be flexible and handle frequent changes in priorities
Able to add, subtract, multiply and divide with accuracy
Must be able to communicate effectively with Guests and Hosts using approved communication methods
Able to tolerate various temperatures while working indoors and outdoors
Able to meet the physical demands of the job
Able to lift up to 50 lbs with assistance
Able to wear all PPE as required
Able to work with all chemicals/detergents utilized in the area
Able to work in any assigned area and perform other functions as assigned
Able to abide by Dollywood’s confidentiality rules pertaining to all Hosts
Able to follow all scheduling assigned by respective teams
Able to follow all safety guidelines for the job being performed

Responsibilities

Maintain an aesthetically pleasing, sanitary environment by sweeping, picking up trash in your assigned area(s), including but not limited to, flower beds and back of house areas
Cleaning up spills as necessary both indoors and outdoors on the park, including but not limited to, on roadways, pedestrian walkways, landscaped areas, natural settings and storage areas
Clean and sanitize high touch surfaces throughout the park (tables, chairs, handrails and garbage).
Work flexible varying hours at different locations
Maintain a friendly attitude toward Guests and Hosts. Greet guests, answer questions, and exceed expectations
Provide prompt, courteous attention to Guests in the role assigned for the shift
Maintain a high level of attention to detail in your assigned area(s) per your trained procedures as defined in your Training Plan
Restock and keep track of cleaning supplies in your assigned area(s)
Develop a work timetable in your assigned area(s) to ensure tasks are completed in a timely manner.
Assist with emptying trash cans located in your assigned area(s), including but not limited to, other areas, assigned or unassigned, in need of additional assistance and/or immediate attention
Keep trash cans clean including lids and can liners as well as the inside and outside of trash cans
Keep all work areas clean and organized
Perform all duties in a safe manner as set forth in the Safety Standards to include reporting any violation of standards
Management reserves the right to change and/or add to these duties at any time