HOURLY - Supervisor Macys State Street, Chicago, IL 5257

BlueChip Pros • Chicago, IL

365d • $17

About The Position

The primary purpose of this position is to lead, oversee, and review the daily work of staff responsible for providing cleaning services for assigned buildings and facilities. The role ensures that these locations are kept clean, orderly, and attractive. Additionally, the position involves performing a variety of technical tasks related to the assigned area of responsibility.

Requirements

• Knowledge of operations, services and activities of a commercial cleaning program.
• Knowledge of safe work practices.
• Knowledge of methods, procedures, materials and equipment used in commercial cleaning.
• Knowledge of the use of toxic and non-toxic chemicals (per MSDS sheets).
• Ability to supervise, organize and review the work of lower level staff.
• Ability to operate powered and non-powered janitorial equipment.
• Ability to make minor repairs to commercial cleaning equipment.
• Ability to distinguish hazardous chemicals.
• Ability to communicate clearly and concisely, both orally and in writing.
• Ability to establish and maintain effective working relationships with those contacted in the course of work including clients/customers and the general public.

Responsibilities

• Ensure that new employees are properly oriented and are aware of performance requirements.
• Plan, prioritize, assign, supervise and review the daily work of staff.
• Establish schedules, work goals and methods for providing cleaning services; identify resource needs; review needs with appropriate management staff; allocate resources accordingly - utilizing staff input.
• Maintain a motivational and supportive working environment for staff.
• Implement and support customer service goals.
• Utilization of Q.A. Program to quantify personnel performance.
• Utilization of Blue Chips' training and safety information to ensure employee safety and compliance through continued training.
• Communication with management to coordinate tasks and solicit feedback on specific needs related to area of responsibility.
• Develop and maintain a sense of urgency and follow-through related to correcting customer service issues.
• Follow-through on all requests for all routine and non-routine tasks.
• Specifically responsible for proper use of products and equipment.

What This Job Offers

• Career Level: Entry Level
• Industry: Administrative and Support Services
• Number of Employees: 1,001-5,000 employees