Hourly Store Manager FT – 6719

Coast Guard Exchange•Alexandria, VA

4d•$24

About The Position

Ready to put your passion to work supporting the men and women who protect our nation? The Coast Guard Exchange is offering a unique opportunity to step into a retail leadership role with purpose—paired with an exceptional schedule: Monday–Friday, 7:30 a.m. to 3:30 p.m. No weekends. No late nights. Just balance, stability, and impact. This is more than a retail job; it’s a chance to serve those who serve. Every interaction, every sale, and every improvement you make directly supports active-duty Coast Guard members and contributes to programs that enhance their quality of life. We are looking for a hands-on leader who thrives in a dynamic environment, enjoys engaging with active-duty military personnel, and values building strong relationships with Coast Guard command. Every sale, every customer interaction, and every improvement you make helps give back to those who serve our country. If you’re inspired by meaningful work and want to be part of a mission-driven team, we encourage you to apply. BE PART OF SOMETHING BIGGER, SUPPORT THOSE WHO SAFEGUARD OUR SHORES.

Requirements

Must be 18 years or older to apply
Must have open availability.
Two years experience as a department manager or assistant manager in a retail environment.
Ability to routinely lift 10 pounds and occasionally lift 25 pounds and stand for long periods of time.
P&L analysis experience.

Nice To Haves

Prior retail merchandising experience.
Bachelor’s degree from an accredited university with emphasis in retail or business administration with at least two years of specialized experience. General business experience may be substituted for degree on a year for year basis.
Current USCG NAF department manager or assistant manager.
A motivated, hands-on leader who leads by example
Strong communication and relationship-building skills
Retail or supervisory experience preferred
Passion for supporting military members and their families

Responsibilities

Management a retail activity with annual sales of under $5M.
Responsible for the direction and supervision of all store personnel.
Assists customers and resolves complaints.
Interviews, hires, trains or directs training of assigned personnel.
Encourages and develops employees by coaching, providing adequate training, and opportunities for growth.
Assists in developing promotional sales in conjunction with the CSC HQ staff.
Oversees competitive price checks and submits to HQ buying staff to change pricing.
Works with vendors and the HQ buying staff in executing operations of assigned departments or selections.
Ensures store recovery.
Supervises vending and warehouse operations.
Welcome customers, maintain product knowledge and help with the selection of merchandise.
React to all concerns of customers quickly with a sense of importance.
Key carrier, opening and closing of the store as required, weekends as scheduled.
Review monthly P&L’s with goal of comparing actual figures to plan, when plan is not achieved, where possible initiate plan of action to bring in line future months.
Will ensure all policies regarding Loss Prevention are adhered to, be alert and proactive regarding shrink and the Alert Line.
Will ensure that all associates are in compliance with established safety standards and emergency preparedness requirements.
Will ensure all employees receive Coast Guard required training, including but not limited to Civil Rights Awareness and Sexual Harassment Prevention.
Will ensure all CG and Federal required posters are prominently displayed in an area visible to all employees.
Lead daily store operations with a focus on service, efficiency, and execution
Engage directly with Coast Guard members, providing exceptional customer experience
Build and maintain strong partnerships with local command
Drive sales, merchandising, and operational standards
Ensure the store reflects the mission and pride of the Coast Guard community
Perform other related duties as assigned