Hourly Shift Coordinator

Burger King • Hialeah, FL

433d

About The Position

The Hourly Shift Coordinator (HSC) serves as the Shift Leader in a Burger King restaurant, focusing on achieving sales and profit results while ensuring excellent guest service and operational efficiency. The HSC supports the Restaurant General Manager and Assistant Manager in managing restaurant operations during assigned shifts and directly oversees a team of Team Members to drive performance outcomes.

Requirements

• Must be at least eighteen (18) years of age.
• High School Diploma or GED required; 2 years of college preferred.
• 1-2 years of previous quick service restaurant experience.
• Demonstrated understanding of guest service principles.
• Available to work evenings, weekends, and holidays.
• Ability to work long and/or irregular shifts as needed for proper functioning of the restaurant.

Responsibilities

• Follows all cash control and security procedures, including safe counting and cash drawer management.
• Maintains inventory by performing daily and weekly inspections and receiving inventory truck orders.
• Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings.
• Provides coaching and feedback to Team Members to enhance their capabilities and improve restaurant performance.
• Sets an example for Team Members by implementing the shift plan and driving operational results.
• Directs the efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines.
• Motivates Team Members during shifts across various workstations.
• Reviews restaurant results to identify successes and areas for improvement.
• Ensures that the restaurant upholds operational and brand standards.
• Performs duties of the Team Member when necessary.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Education Level: High school or GED