Hourly Restaurant Manager

PDQ Chicken•Jacksonville, FL

1d•Onsite

About The Position

PDQ, which stands for People Dedicated to Quality, is a fast-casual restaurant concept focused on serving food made from scratch that guests can feel good about eating. The company emphasizes quality in hospitality and food, aiming to exceed guest expectations and treat team members with respect. This role is for an Hourly Restaurant Manager who will assist the Operating Director in providing direction, training, and the necessary skills to ensure that guest expectations are exceeded, team members are treated fairly and with respect, and each shift achieves its business goals. Managers are expected to manage both Front and Heart of the House operations and contribute to cultivating a diverse culture for team members where they are safe, secure, and free from harassment.

Requirements

Has a passion for Guest service and providing a great Team Member experience.
2+ years of experience in roles such as shift managers or assistant restaurant managers (AM) in restaurants.
Fully proficient in all aspects of the kitchen.
Able to read, interpret and positively impact P&L statements.

Responsibilities

Assist the Operating Director in providing direction, training and the skill to ensure that the Guests’ expectations are exceeded, Team Members are treated fairly and with respect and that each shift reaches its business goals.
Has excellent people and Guest service skills.
Is fully proficient in all aspects of the kitchen.
Manages both Front and Heart of the House operations.
Relentlessly focuses on quality and making sure we meet or exceed our standards.
Is responsible for all product ordering and receiving.
Is responsible for scheduling and running efficient shifts of Team Members.
Is able to read, interpret and positively impact P&L statements.
Operates the business in accordance with strict PDQ standards.
Cultivates a diverse culture for our Team Members where they are safe, secure and free from harassment.
Coaches and teaches our Team Members while recognizing and rewarding performance as well as effort.
Manage restaurant front of house / service teams along with assistant manager roles and duties working as a member of the restaurant management (AM) team.