Hourly Manager - Burger King

BFS FOODSOakland, MD
10hOnsite

About The Position

The Hourly Manager delivers the Customer Promise through direction of crew, customer service, and operations during assigned shifts. The Hourly Manager is responsible for restaurant operations during assigned shifts when the GM is not present.

Requirements

  • Must be at least (18) years of age.
  • High school diploma or equivalent.
  • English language proficiency that enables speech clarity and proficient verbal and written comprehension
  • Basic Math Skills
  • The incumbent has completed the following internal certification training programs or is willing to complete them within the timeframe prescribed by KB Fast Foods, including but not limited to: Basic Management Training BMT), and Serve Safe.

Responsibilities

  • Leads Shift Operations: Directs efficient and accurate preparation and sale of products for prompt customer delivery within the established speed of service guidelines.
  • Leads Customer Promise Delivery: Motivates crew members to exceed customer expectations with food friendly service in clean surroundings.
  • Builds Crew Talent: Directs, trains, and motivates crew members during shift on each of the workstations as needed to enhance restaurant results.
  • Assists with Restaurant Compliance: Adheres to compliance of government regulations, food safety, operations and KB/BKC policies and procedures relating to all activities in the restaurant during the shift.
  • Assists with Profit and Loss: Follows marketing plan and cash control/security procedures and helps to maintain inventory and labor costs.
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