Hotel Valet Account Manager in Downtown Columbus - Weekly Pay!

Citrin•Columbus, OH

10d•$50,000•Onsite

About The Position

We are seeking an Account Manager to take ownership of daily valet operations across one or more client locations. As an Account Manager, you’ll serve as the on-site leader responsible for ensuring operational excellence, team performance, and customer satisfaction at a Hotel in Downtown Columbus.

Requirements

At least 6 months of leadership or operational experience (parking, hospitality, or service industry experience = bonus points)
Strong communication, time management, and tech skills (Google Apps, Microsoft Office)
Ability to lead by example and drive performance across a team
A flexible schedule and willingness to average 40-45 hours/week at the hotel
Required availability during hours of operation, Wednesday - Sunday 6am- 6pm.
Although rare, must have the ability to assist on an on-call basis in case of location emergencies or major issues resulting in client dissatisfaction.
Must have reliable transportation to get to and from work.
Must be at least 18 years old
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
All candidates must complete a background and motor vehicle record check after a conditional offer has been made
Must have a valid driver's license with no significant infractions

Nice To Haves

Experience in automotive, parking, or car wash industries
Bachelor’s degree in business or related field

Responsibilities

Supervise and support Shift Leads, Team Leads, and front-line staff
Ensure smooth daily operations and adherence to company policies
Onboard, train, and coach new hires and promote top talent
Collaborate with building security and property management teams
Manage schedules, revenue tracking, and operational reporting
Resolve client and customer concerns promptly and professionally
Own the financial performance of your location(s), including budgets and end-of-month reconciliations
Implement safety protocols and continuous improvement practices
Conduct performance check-ins, disciplinary meetings, and team updates