Hotel Shuttle Driver

Town Pump, Inc.•Belgrade, MT

44d

About The Position

The Town Pump Hotel Group is looking for a motivated and outgoing Hotel Shuttle Driver, that will model our mission statement "Genuine Hospitality from genuine people committed to providing comfort and service." Town Pump is a growing company, with ever increasing opportunities for career growth. As a Hotel Shuttle Driver, you will: Complete all required company and brand-specific training and/or certifications in a timely manner. Always follow Town Pump's grooming and appearance guidelines and wear a uniform and nametag while on shift. Ensure the best possible experience for each guest, within the framework of Town Pump operating guidelines. Display a high degree of work ethic and pride. Greet guests warmly and assist arriving and departing passengers with luggage. Provide a positive and comfortable experience during the ride. Conduct pre-trip inspections of the vehicle ensuring any safety issues such as tire pressure and fluid levels are meeting standards, and that the vehicle is clean and well-maintained inside and outside. Adhere to a strict schedule, manage routes efficiently, and stay knowledgeable about local routes and potential traffic delays. Maintain accurate logs of trips, passenger numbers, and any incidents that may occur. Follow all traffic laws and company policies to ensure passenger safety and a clean driving record. Answer guest questions about their destination, the hotel, or local attractions. Handle and resolve issues that arise during a trip in a friendly and efficient manner. Work with other departments, such as guest services, to assist with guest needs. Effectively communicate with dispatch to coordinate routes and report any issues. Comply with Town Pump expectations for the confidentiality of guest and company information. Practice safe working conditions under Occupational Safety and Health Administration guidelines to include Bloodborne Pathogens. May be required to perform duties in other departments, as needed such as cross-training with the front desk and housekeeping. Perform other duties as assigned by management

Responsibilities

Complete all required company and brand-specific training and/or certifications in a timely manner.
Always follow Town Pump's grooming and appearance guidelines and wear a uniform and nametag while on shift.
Ensure the best possible experience for each guest, within the framework of Town Pump operating guidelines. Display a high degree of work ethic and pride.
Greet guests warmly and assist arriving and departing passengers with luggage. Provide a positive and comfortable experience during the ride.
Conduct pre-trip inspections of the vehicle ensuring any safety issues such as tire pressure and fluid levels are meeting standards, and that the vehicle is clean and well-maintained inside and outside.
Adhere to a strict schedule, manage routes efficiently, and stay knowledgeable about local routes and potential traffic delays.
Maintain accurate logs of trips, passenger numbers, and any incidents that may occur.
Follow all traffic laws and company policies to ensure passenger safety and a clean driving record.
Answer guest questions about their destination, the hotel, or local attractions.
Handle and resolve issues that arise during a trip in a friendly and efficient manner.
Work with other departments, such as guest services, to assist with guest needs.
Effectively communicate with dispatch to coordinate routes and report any issues.
Comply with Town Pump expectations for the confidentiality of guest and company information.
Practice safe working conditions under Occupational Safety and Health Administration guidelines to include Bloodborne Pathogens.
May be required to perform duties in other departments, as needed such as cross-training with the front desk and housekeeping.
Perform other duties as assigned by management