Hotel Security / Loss Prevention Officer - Overnight

Hyatt Hotels Corp.•San Antonio, TX

43d•Onsite

About The Position

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Loss Prevention Officer plays a vital role in preventing theft and keeping the hotel guests, customers, and colleagues safe. This is a fast-paced position with customer-facing interaction that requires organization and excellent communication skills. The ideal candidate will be able to work afternoons/evenings, weekends, and holidays. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Requirements

A true desire to satisfy the needs of others in a fast-paced environment
Refined verbal and written communication skills
Ability to stand for long periods of time and walk moderate distances
The ideal candidate will be able to work the overnight shift, including weekends, and holidays
Proficient in basic computer skills

Nice To Haves

Previous security experience and customer service experience preferred

Responsibilities

Conduct foot patrols throughout the property
Respond to medical emergencies on the premises
Assist customers, guests, and colleagues with any security related issues or questions
Monitor and review camera footage
Assist with security office duties - answer phones, dispatch calls, sign in visitors, and conduct bag checks
Perform all duties as assigned by the Security Supervisor and Security Director