Hotel Sales & Marketing Coordinator

Schulte Hospitality Group•Waco, TX

17h

About The Position

Collegiate Hotel Group® is seeking a Sales and Marketing Coordinator to join Hotel 1928 and its brilliant team of hospitality enthusiasts.

Requirements

Minimum of High School education, post-high school education preferred
Minimum of 1 year in hotel or conference Catering/Sales Assistant role
Ability to communicate effectively verbally and in writing
Excellent listening and problem-solving skills

Responsibilities

Assists with identifying and soliciting new accounts
Assists with maintaining existing accounts
Assists with achieving monthly revenue booking goals
Assists with completing daily/weekly/monthly reports
Receives and responds to requests for information and inquiries by responding directly to the customer or routing calls to the appropriate team member
Composes and distributes routing correspondence, reports or contracts (to include BEOs, Sales Contracts, PACE Reports, Statistical Reports) based upon organizational practice, policies, and at the direction of the Director of Sales or GM
Ensures all documents are completed accurately and on time and maintains sales records and filing system
Reserves conference space and books blocks of rooms for guests
Assists with set up, maintaining, and clearing of banquet space before and after events
Administers group and meeting/banquet events including greeting all groups, creating and placing welcome amenities in rooms, finalizing items with the group at check in/out
Follows up with past clients to ensure guest satisfaction
Coordinates with customers on due dates for rooming lists, cut off dates, BEOs, contracts, etc.. to ensure that all deadlines are met
Responds to all guest inquiries and third party meeting leads in a timely fashion
Details banquet event orders and distributes to staff
Creates and maintains group blocks and catering/banquet events in the property PMS systems
Conducts inspections of guest and meeting rooms, banquet facilities to ensure they meet customer expectations
Works closely with front desk to ensure accuracy of reservations, groups, events
Works client-related special events
Abides by Prime Time Selling hours
Develop and execute on-site social content strategies for Instagram and Facebook, including event coverage, photography direction, and storytelling that highlights the hotel’s distinct personality.
Coordinate and support on-property special events in collaboration with Food & Beverage and above-property leadership teams to drive engagement, visibility, and guest experience.
Partner with leadership and creative teams to plan and execute styled photoshoots that elevate the property’s visual identity and marketing assets.
Concept and activate experiential offers that enhance guest connection, generate buzz, and bring the brand to life at the property level.
Manage printing needs and creative execution for on-site menus, signage, and event collateral.
Other duties as assigned

Benefits

Work today, get paid today, with Daily Pay!
Free telemedicine and virtual mental health care access for all team members starting day one!
Multiple health insurance and life insurance options
401k plan + company match
Paid time off for eligible team members
Holiday pay/ paid holidays
Pet insurance
Employee Assistance Program
Discounted hotel rooms
Savings Marketplace discounts on event tickets, electronics, gym memberships + more!