Hotel Sales Manager

The Ohio State University • Columbus, OH

2d • Onsite

About The Position

The Hotel Sales Manager will be responsible for soliciting and developing group account leads for The Blackwell Inn and Pfahl Conference Center; possesses excellent communication skills; aggressively solicits new business and exceeds established goals for the market segment as designated by the Director of Sales; actively participates in strategies to ensure closing on each business opportunity to maximize revenue; ensures business is turned over properly and in a timely fashion for proper service delivery in accordance with hotel standards; manages accounts to achieve guest satisfaction; achieves and/or exceeds all revenue goals by soliciting past and new business; generates sales plans and strategies to meet and/or exceed revenue goals; captures a higher percentage of the current market share; represents the property with prospective customers, conducting property tours and consulting with coordinators regarding detailed arrangements; respond to leads in an efficient and expeditious manner; communicates effectively with external and internal clients in a friendly, positive manner with confidence; meets/exceeds client needs and resolves client issues, even through challenging situation; manages multiple projects simultaneously and meets deadlines; works well under pressure, is flexible and organized with attention to detail; acts as a team player with a positive; possesses excellent time management, prospecting and negotiating skills; self-motivates, is creative and energetic; possesses proficient computer skills including but not limited to Microsoft products as well as operate Amadeus/Delphi sales system and knowledge of OPERA PMS. The Blackwell Inn is a 24/7 operation, as such, this position will operate with a flexible schedule and will require some evening and weekend hours. Performs other duties as assigned.

Requirements

• High School diploma or GED
• 2 years of relevant experience required
• Excellent communication skills
• Excellent time management, prospecting and negotiating skills
• Self-motivates, is creative and energetic
• Proficient computer skills including but not limited to Microsoft products

Nice To Haves

• Certification or vocational training may be required
• Associate degree in relevant field may be preferred
• 4-6 years of relevant experience preferred

Responsibilities

• Soliciting and developing group account leads for The Blackwell Inn and Pfahl Conference Center
• Aggressively solicits new business and exceeds established goals for the market segment as designated by the Director of Sales
• Actively participates in strategies to ensure closing on each business opportunity to maximize revenue
• Ensures business is turned over properly and in a timely fashion for proper service delivery in accordance with hotel standards
• Manages accounts to achieve guest satisfaction
• Achieves and/or exceeds all revenue goals by soliciting past and new business
• Generates sales plans and strategies to meet and/or exceed revenue goals
• Captures a higher percentage of the current market share
• Represents the property with prospective customers, conducting property tours and consulting with coordinators regarding detailed arrangements
• Respond to leads in an efficient and expeditious manner
• Communicates effectively with external and internal clients in a friendly, positive manner with confidence
• Meets/exceeds client needs and resolves client issues, even through challenging situation
• Manages multiple projects simultaneously and meets deadlines
• Acts as a team player with a positive
• Operate Amadeus/Delphi sales system and knowledge of OPERA PMS
• Performs other duties as assigned.

Benefits

• Eligible Ohio State employees receive comprehensive benefits packages, including medical, dental and vision insurance, tuition assistance for employees and their dependents, and state or alternative retirement options with competitive employer contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees