Hotel Room Attendant

Thind Management•Spring, TX

About The Position

Welcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights. We live and breathe Thind’s motto “We’ll Take It from Here”. Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members. We are seeking a motivated room attendant with a positive attitude. One who is responsible for maintaining the cleanliness and appearance of hotel guest rooms and public areas, ensuring that guests have a comfortable and enjoyable stay. The room attendant should have excellent attention to detail and the ability to work efficiently in a fast-paced environment while following company and brand standards.

Requirements

Ability to work efficiently and independently in a fast-paced environment
Ability to tolerate environmental factors such as humidity, cold/heat, dust and noise.
Physically able to work from ladders, move furniture, operate cleaning equipment, and tolerate exposure to general cleaning chemicals
Ability to work a flexible schedule, including weekends and holidays

Responsibilities

Greets guests immediately with friendly/sincere acknowledgement
Provide customer service to guests, including information about hotel services, activities, and amenities
Clean rooms, including but not limited to stripping dirty linens, vacuuming, dusting, mopping, washing dishes, making beds, moving furniture, cleaning bathrooms and counters. All work must be completed within an allotted time frame to meet production standards
Report deficiencies to management in order to maintain room in compliance with hotel standards
Replenish linen and guest amenities
Assist team members as requested
Other duties as assigned by supervisor and/or management
Work in fast-paced and sometimes stressful environment, flexible with spontaneous demands from guests and for business needs
Physically able to work from a ladder
Ability to learn, follow and enforce standards for cleanliness as they apply to all aspects of room
Ability to follow all safety procedures/standards and able to recognize and act in emergency
Ability to push, pull and lift up to 50 lbs.
Always display professional image through appearance and conduct
Follow key control protocol
Regular attendance in keeping with guidelines established by the company and site are essential to the successful performance of this position
Ensure that all cleaning equipment & supplies are used and stored properly