Hotel Room Attendant - Element by Westin San Jose Milpitas Marriott
About The Position
Cleans and services assigned guest rooms and bathrooms in a timely and organized manner according to procedures and standards Changes sheets, makes beds and vacuum in both stay over and check out guest rooms Dusts entire guest room including tables, night stands, dressers, light fixtures, televisions, air condition units, and window ledges in all rooms Notifies guest services (front desk) when service is complete so rooms may be sold Reports any room unable to be serviced within appropriate time standards to supervisor and needed repairs of unsafe conditions to the supervisor Replenishes supplies such as drinking glasses, writing, bathroom supplies, and linen Follows procedures for team cleaning and self-inspecting program You will begin by getting familiar with the property, guest rooms, and housekeeping equipment and supplies. From there, you will focus on maintaining the standards of cleanliness of all the hotel guest rooms and/or other assigned areas. As your work progresses, you will have an important role of ensuring guest satisfaction through hotel sanitation and appearance!
Requirements
- Basic reading, writing and math skills are required.
- No experience necessary.
- Friendly and accommodating towards guests
- Organizational skills and attention to detail
- Flexible worker
Responsibilities
- Cleans and services assigned guest rooms and bathrooms in a timely and organized manner according to procedures and standards
- Changes sheets, makes beds and vacuum in both stay over and check out guest rooms
- Dusts entire guest room including tables, night stands, dressers, light fixtures, televisions, air condition units, and window ledges in all rooms
- Notifies guest services (front desk) when service is complete so rooms may be sold
- Reports any room unable to be serviced within appropriate time standards to supervisor and needed repairs of unsafe conditions to the supervisor
- Replenishes supplies such as drinking glasses, writing, bathroom supplies, and linen
- Follows procedures for team cleaning and self-inspecting program
- Maintaining the standards of cleanliness of all the hotel guest rooms and/or other assigned areas
- Ensuring guest satisfaction through hotel sanitation and appearance
Benefits
- People-first culture
- Travel discounts at hotel partners and franchises
- Paid time off
- Monthly staff luncheon
- Individual monthly incentives
- Participation in our Wellness program
- Full suite of benefits including health, dental, vision, 401(k), and other supplemental benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Accommodation
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
