Hotel Room Attendant -Full Time (Harrah's Joliet)

Caesars Entertainment • Joliet, IL

6d • $16 • Onsite

About The Position

Join us in creating unforgettable experiences for our guests! As a vital member of our team, you'll deliver warm and friendly service every single time while transforming guest rooms into pristine escapes. Your mission? To craft a spotless haven that leaves no trace of previous visitors. You'll take pride in ensuring every amenity sparkles and shines, thoughtfully displayed for our guests’ delight. Bring your passion for hospitality to life and make every room a welcoming retreat!

Requirements

• High School diploma or equivalent required.
• Must possess a positive attitude and demonstrate effective teamwork skills.
• Must be 18 years of age or older
• Prior hotel housekeeping or environmental cleaning experience is required.
• Must be able to work with cleaning chemicals.
• Must be punctual, have good work ethics, and be a reliable person with a can-do positive attitude.
• Must be flexible with schedule to work holidays and weekends.
• Lifts up to a maximum of 50 pounds and frequently lifts and/or carries up to 50 pounds.
• Position requires 20% standing, 5% sitting, 75% walking.
• The physical ability to stand and/or walk continuously for duration of shift
• Requires frequent bending, twisting, climbing and stooping; very frequent pushing, kneeling and reaching overhead.
• The physical ability to push, pull, and lift various furniture items such as mattresses, end tables, chairs, ottomans, lamps, and tables.
• The physical ability to tolerate any required personal protective equipment such as gloves, safety glasses, safety goggles, and other protective equipment deemed appropriate on a continuous basis.
• Must be able to read, understand and tolerate the usage of cleaning chemicals.
• Must be able to work in a fast paced, stressful environment.
• Must have the manual dexterity to operate cleaning equipment and machines.
• Must be able to work in areas containing secondary smoke, high noise levels, bright lights and dust.
• Requires the ability to respond to speech, touch, smell, aural and visual cues.

Responsibilities

• Responsible for key security by properly adhering to key checkout procedures.
• Cleaning rooms includes making beds, dusting, vacuuming carpet, moping tile, removing all trash, disinfecting sinks, tubs, toilets.
• Must clean a minimum of 14 rooms a day while marinating the Caesars’s standard of cleanliness and delivering great guest service.
• Supplies rooms with all amenities, linens, and special items as requested.
• Assures that every room meets four-star standards prior to guest occupancy.
• Responsible for maintaining workstation, including stocking workstation with sheets, pillowcases, towels, and all amenities.
• Completes daily housekeeping reports as required by Housekeeping Supervisors.
• Enters proper code, via telephone, to update checkout ready status for rooms to ensure “Fast and Flawless” service standards.
• Follows all established safety and security guidelines.
• Acts as a role model to other employees and always presents oneself as a credit to Harrah’s and encourages others to do the same.
• Moves furniture in room as necessary, weighing up to 15 pounds.
• Adheres to all regulatory, company and department policies and procedures.
• Secure and return key at end of shift.
• Turn in all Lost and Found items to security in a timely manner
• Notifies supervisors of any conspicuous people or problems, such as missing room items, damage, pets, engineering problems, etc.
• Completes all other duties as assigned.

Benefits

• Comprehensive Medical, Dental, and Vision Insurance to support your health and well-being
• Life and Disability Insurance to provide financial security in unexpected situations
• 401(k) retirement plan to help you save for the future.
• Generous Paid Time Off (PTO) policy to ensure a work-life balance and time for personal needs
• Education Assistance program to support your professional development and continuous learning
• Exclusive Team Member Discounts as a recognition of your valuable contribution to the team

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED