Hotel Room Attendant Supervisor

Thind Management•Tampa, FL

12h

About The Position

We are seeking a dedicated Hotel Room Attendant Supervisor /Housekeeping Supervisor to lead our housekeeping team in delivering outstanding service and maintaining impeccable cleanliness throughout the hotel. In this pivotal role, you will greet guests with warmth and professionalism, provide information about hotel amenities, and ensure that all guest rooms and common areas meet our high standards of cleanliness. You will supervise and train housekeeping staff, coordinate daily operations, and conduct inspections to ensure compliance with hotel standards. Your responsibilities will also include managing inventory, addressing guest inquiries, and maintaining safety protocols. The ideal candidate will possess strong leadership skills, attention to detail, and the ability to thrive in a fast-paced environment. Join us in creating a welcoming and comfortable experience for all our guests!

Requirements

Previous experience in housekeeping or a supervisory role is preferred.
Strong leadership and communication abilities to manage and motivate a team.
High attention to detail to uphold cleanliness and quality standards.
Commitment to providing excellent customer service and addressing guest needs promptly.
Basic knowledge of cleaning equipment, supplies, and safety procedures.
Capability to perform physical tasks, including lifting, pushing, and using ladders.
Ability to adapt to changing demands and work in a fast-paced environment.
Strong problem-solving skills to address issues effectively and efficiently.
Maintain a professional appearance and demeanor at all times.
Ability to work efficiently and independently in a fast-paced environment.
Ability to tolerate environmental factors such as humidity, cold/heat, dust and noise.
Physically able to work from ladders, move furniture, operate cleaning equipment, and tolerate exposure to general cleaning chemicals
Ability to work a flexible schedule, including weekends and holidays

Nice To Haves

Proficiency in Spanish preferred.

Responsibilities

Greet guests with friendly and sincere acknowledgment and provide information about hotel services, activities, and amenities.
Oversee and train housekeeping staff, ensuring adherence to cleanliness standards and efficient operations.
Ensure thorough cleaning of guest rooms and common areas, including stripping linens, vacuuming, dusting, mopping, and cleaning bathrooms.
Conduct inspections of guest rooms and report any deficiencies to management to maintain compliance with hotel standards.
Replenish linens and guest amenities as needed and manage the inventory of cleaning supplies.
Assist team members with their tasks as requested and foster a collaborative work environment.
Work effectively in a fast-paced environment, responding to spontaneous demands from guests and business needs.
Follow all safety procedures and protocols, recognizing and responding to emergency situations.
Perform physical duties, including using ladders and lifting up to 50 lbs.
Maintain a professional image and conduct at all times, in line with hotel policies.
Adhere to key control protocols to ensure the security of guest rooms and hotel property.
Maintain regular attendance as per company guidelines.