Destination Knot-posted 5 days ago
$40,000 - $65,000/Yr
Full-time • Entry Level
Remote • New York, NY

At Destination Knot , we specialize in designing stress-free, personalized travel experiences for our clients. Whether it's a luxury escape, group trip, or weekend getaway, we help travelers find the perfect hotel or resort to match their needs—offering full support and expertise from booking to check-in. We are seeking a dependable and service-oriented Hotel Reservationist to join our remote team. In this work-from-home role, you’ll assist clients in researching, selecting, and reserving hotel accommodations, ensuring accuracy, quality service, and a seamless travel experience.

  • Assist clients with hotel and resort bookings through approved online platforms
  • Provide lodging recommendations based on destination, travel dates, and budget
  • Accurately input reservation details and confirm all booking components
  • Handle changes, cancellations, and special client requests with professionalism
  • Maintain up-to-date client records and communication logs
  • Monitor hotel promotions and availability to offer the best value
  • Collaborate with team members to ensure high levels of client satisfaction
  • Prior experience in hotel booking, hospitality, or customer service preferred
  • Excellent communication and interpersonal skills
  • Strong organizational skills and attention to detail
  • Ability to work independently in a remote setting
  • Comfortable using online reservation systems and digital tools
  • Must be 18 years or older with a reliable computer and internet connection
  • Passion for service and a strong interest in the travel and hospitality industry
  • Flexible, fully remote work schedule
  • Training and onboarding support
  • Access to hotel booking tools and industry resources
  • A supportive, collaborative work environment
  • Incentive-based performance opportunities and travel perks
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