Hotel Receptionist

Placements Unlimited • Waco, TX

394d • $29,120 - $29,120

About The Position

The Front Desk Receptionist plays a crucial role in providing exceptional customer service at our hotel in Downtown Waco, Texas. This position involves welcoming guests, managing reservations, and ensuring a smooth check-in and check-out process. The ideal candidate will thrive in a fast-paced environment and be passionate about hospitality.

Requirements

• At least 1 year of front desk experience in a hotel setting is required.
• Excellent customer service and communication skills.
• Basic computer proficiency and experience with hotel management software preferred.
• Ability to work independently and as part of a team in a fast-paced environment.
• Must be able to pass a background check (no felonies, regardless of how long ago).
• Must pass a drug screening.
• Flexibility to work on a varied schedule, including weekends and holidays.

Responsibilities

• Greet and welcome guests with a friendly and professional demeanor.
• Handle check-ins, check-outs, and manage reservations using hotel software.
• Respond to guest inquiries, requests, and complaints promptly and courteously.
• Maintain a clean and organized front desk area.
• Manage phone calls and emails, providing accurate information about hotel services, amenities, and local attractions.
• Handle cash, credit card transactions, and reconcile payments accurately.
• Collaborate with housekeeping and maintenance staff to meet guest needs efficiently.

Benefits

• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: No Education Listed