Hotel PM Public Areas Attendant

Hyatt Hotels Corp.•San Antonio, TX

52d•Onsite

About The Position

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The PM Public Area Attendant is responsible for maintaining the cleanliness of the hotel. This person must have exceptional communication skills as well as superior guest service abilities. This position is fast paced with constant customer interaction. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. If you would like to experience a "Day in the Life" at Hyatt, please click here and select "Hyatt Full Service". All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Requirements

A true desire to satisfy the needs of others in a fast paced environment.
Must be able to push and pull a moderate amount of weight.
Must have open availability 7 days a week.
Must be able to work a flexible schedule, including evenings, weekends, and holidays.
Must be able to work afternoon/evening shifts with hours primarily being 3pm to 11:30pm with flexibility to work other start times such as 1pm or 4pm based on hotel business demands.

Nice To Haves

Preferred candidates will have refined verbal communication skills.
Ideal candidate will be able to work both Public Areas Attendant and Guest Request Runner duties as needed.

Responsibilities

Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations.
Respond promptly and efficiently to guest complaints and needs.
Respond to pages and radio calls immediately.
Complete duties on the daily checklist/railroad schedule.
Follow proper use of approved chemicals and accurately label chemical containers. Always use gloved and goggles when handling chemicals.
Complete Chemical Training and Blood Borne Pathogens Training.
Ensure security and confidentiality of all guest and hotel information and material.
Maintain knowledge of hotel property, hotel staff, hotel services, hotel service hours of operation, and hotel surroundings (i.e. mall, restaurants).
Work nights, weekends, and holidays as necessary.
Perform other duties as assigned.