Hotel Over-Night Valet Parking Attendant

McKibbon Hospitality-posted 2 days ago
Entry Level
Savannah, GA
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A Valet Parking Attendant has a tremendous personality and the desire to work with people. You work with the Valet Parking Team to ensure guest satisfaction at all times.

  • Resolve guest complaints – ensuring guest satisfaction.
  • Maintain complete knowledge at all times of: Hotel features/services, hours of operation
  • Room rates, special packages and promotions
  • Daily house count and expected arrivals/departures
  • Scheduled daily group activities
  • Greet all guests as they arrive/depart, via car, shuttle or walking.
  • Assist guests with their luggage, as needed.
  • Park and retrieve guests’ cars upon request.
  • Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
  • Maintaining positive guest relations at all times
  • Providing excellent customer service
  • Previous customer service experience
  • A high school diploma or equivalent vocational training certificate
  • A clean driving record and a valid driver’s license
  • Scheduling flexibility
  • The ability to perform basic math.
  • The ability to maintain a professional demeanor at all times.
  • The ability to work independently
  • Multi-tasking skills
  • Strong verbal and written communication skills
  • The ability to anticipate guests’ needs and respond promptly to all guests – no matter the time constraints
  • Comprehensive benefits package including medical, dental, and vision
  • Life insurance
  • Pet Insurance
  • Short and long-term disability
  • Paid time off and holidays
  • Tuition assistance
  • Competitive Compensation with incentives (incentives vary by position)
  • 401K Savings Plan with 50% matching funds
  • Associate referral program
  • Brand and company training classes, workshops and conferences for career growth and development (varies by position)
  • Fundraising matching funds program
  • Team volunteer opportunities
  • 24/7 chaplain services
  • Exclusive hotel rate discounts
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