Hotel Operations Manager - Full Time (Planet Hollywood LV)

Caesars EntertainmentLas Vegas, NV

About The Position

The Manager of Hotel Operations drives the planning, execution and scale of the resort's service, revenue growth and sales productivity. This experienced hotel operator and leader will combine strategic planning and analysis with operational execution by supporting a team of managers to manage inventory and pricing strategies, and implementing initiatives to make an immediate and long-term positive impact on hotel revenue and profitability.  Responsibilities will range from managing a team of Hotel Operations Managers, Hotel Guest Services Managers; strategic planning by designing incentive plans aligned to the resort's upsell, dynamic pricing, revenue strategy, driving analysis to optimize our sales models, elevating our guest experience, recommending head count and operational expense investments, to optical/tactical work such as setting goals, driving plan implementation and ensuring effective reporting. The leader will have a natural bias towards action, an ownership mentality and is able to thrive in a fast-paced, multi-task environment with a constantly changing work environment.  The leader will seek for ways to innovate and improve and want to share the vision and direction of the operation with peers, direct reports, and roll up their sleeves and do whatever it takes to make the sales strategy successful.  Working with the hotel leadership team, this role will require the ability to influence and motivate team members at all levels across a variety of job functions, and will be required to independently translate high-level goals into actionable plans. All duties are to be performed in accordance with departmental, property, and corporate policies, practices, and procedures. With 2,500 beautifully designed guest rooms and suites showcasing some of the best views in town, Planet Hollywood encompasses more than 100,000 square-feet of gaming, several lounges, various restaurants including Gordon Ramsay BurGR.

Responsibilities

  • managing a team of Hotel Operations Managers
  • Hotel Guest Services Managers
  • strategic planning by designing incentive plans aligned to the resort's upsell, dynamic pricing, revenue strategy
  • driving analysis to optimize our sales models
  • elevating our guest experience
  • recommending head count and operational expense investments
  • setting goals
  • driving plan implementation
  • ensuring effective reporting

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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