Hotel Night Auditor

Donohoe Hospitality Services CareersAlexandria, VA
15dOnsite

About The Position

Join Our Vibrant Team at the Newly Renovated Hilton Garden Inn in the Heart of Old Town Alexandria! Who We Are We're a dynamic team that celebrates both exceptional service and personal growth. At our newly renovated Hilton Garden Inn property, we offer more than just a job – we offer a chance to grow, thrive, and shine in the heart of one of the most charming areas of Old Town Alexandria. Just steps from the King Street Metro, our team delivers bright-hearted hospitality with a personal touch that makes every guest feel special. At our hotel, service is not just a job – it’s a passion! Our dedicated team regularly exceeds expectations, and we pride ourselves on fostering an environment where kindness, collaboration, and empowerment are at the core of our culture. We believe in developing our team members, with many of our supervisors starting in entry-level roles and then being promoted from within. Whether you're looking to grow within our hotel or take your career in hospitality to the next level, Donohoe Hospitality Services provides the opportunity to expand your career and develop your skills in a fast-paced and supportive environment. Becoming part of our team means joining a group where your ideas and contributions are valued, and where you’ll have the chance to make a real impact. We can't wait for you to bring your passion, energy, and enthusiasm to our team – apply today and start your journey with us! Who You Are You’re the calm in the chaos—a night owl with a sharp mind, a welcoming presence, and a knack for numbers. You’re the one who keeps things running while the rest of the world sleeps. You’re not just closing the books—you’re holding down the fort and setting the tone for the next day.

Requirements

  • 1+ year of front desk or night audit experience (hotel experience preferred)
  • Strong math and computer skills—PMS knowledge a plus (Opera, OnQ, etc.)
  • Ability to work independently and stay alert through overnight shifts
  • Excellent communication, problem-solving, and guest service skills
  • Dependability, professionalism, and a guest-first mindset
  • Flexibility to work weekends, holidays, and extended hours as needed

Responsibilities

  • Own the overnight shift—manage the front desk, assist guests, and keep the vibe right
  • Run nightly audit reports, balance accounts, and prep financials for the next day
  • Handle late check-ins, early check-outs, and everything in between
  • Respond to guest requests and emergencies with calm, confidence, and care
  • Monitor property security and safety protocols overnight
  • Prepare daily reports for management and accounting
  • Keep the lobby and front desk area clean, stocked, and guest-ready
  • Be the go-to for anything and everything after hours

Benefits

  • Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, and hotel room discounts.
  • Through this selection of benefits and perks, we strive to provide employees with options that will enhance their quality of life in and out of work.
  • minimum 32 hours/week to qualify
  • We also offer daily pay access, where you can receive your earnings on the same day you work, empowering you to manage your finances easily and confidently.
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