Part-Time, Weekend Hotel Night Auditor

Part-Time, Weekend Hotel Night Auditor at UW–Madison • Madison, WI

2d • $20 - $20 • Onsite

About The Position

DoubleTree by Hilton Madison Downtown is a three-time Connie Award winning hotel where we pride ourselves on our strong team work and Make It Right mentalities. We truly CARE for our Team Members, Guests, and community and this shows in our daily work and throughout every interaction. Our hotel is conveniently located on the University of Wisconsin campus with an excellent proximity to the Kohl Center, shops and restaurants, and the iconic capitol square. We accommodate Guests who are in town for work, play, and relaxation- so whether they are going to a conference, a concert, or a delicious date night meal, we are committed to ensure that each Guest feels welcome, valued, and that their stay is a top priority to us. DoubleTree by Hilton Madison Downtown is a 164 room property with a state of the art fitness center and ample on-site parking. A complimentary shuttle is provided to Guests daily from 7:00 AM-10:00 PM and our on-property restaurant, Bistro525, is a delicious and convenient stop for breakfast, lunch, or dinner.

Now Hiring: Part-Time Weekend Night Audit Team Member |$20 per hour DoubleTree by Hilton Madison Downtown Are you a night owl who thrives during overnight hours? Are you looking for a part-time role with great pay, benefits, study time, and a fun team culture? If you’re excited about hospitality, customer service, accounting, or auditing—we want to meet you! We’re hiring a Part-Time Night Audit Team Member to work the overnight shift 11:00 PM–7:00 AM, on Fridays and Saturdays. If you said “YES!” to any of that, what are you waiting for? Apply today and join our award-winning team!

About the Role This Front Office position is perfect for someone who enjoys working independently, staying organized, and delivering friendly, high-quality guest service. You’ll help ensure a smooth overnight experience for our guests while completing nightly audit and reporting tasks. We’re looking for someone with a positive attitude, strong attention to detail, and a genuine CARE for others. No hotel experience? No problem! If you enjoy helping people and creating great experiences, we’ll teach you everything you need to know. Ideal for Students & Long-Term Candidates This role is a great fit for someone available to start working now, through summer break, and into the 2026–2027 school year. Why DoubleTree At DoubleTree by Hilton Madison Downtown, we CARE—about our guests, our team members, and our hotel. Our goal is 100% satisfaction for every stay, and we achieve it by building a supportive, welcoming, and family-like work environment where your work truly makes a difference. ✨ Thorough training & growth opportunities ✨ A positive, CARE-ing team culture ✨ Great pay, benefits, and downtime for studying ✨ A workplace where you’re valued and supported

Requirements

• Ability and willingness to learn and use the property management system
• Friendly and outgoing personality both in-person and on the phone
• Responsibly handle all forms of payment
• Dependable and enthusiastic work ethic
• Strong attention to detail, organization and follow-up abilities

Responsibilities

• Ensure the smooth arrival and departure of all guests.
• Make reservations, check guests in and out of the hotel, assist with guest requests, and provide outstanding customer service.
• Assist guests with special requests, directions, services, and all other inquiries.
• Communicate in a pleasant tone and accommodating manner over the phone, via email, and in-person.
• Compile and run daily reports using our property management system.
• Conduct end of day procedures and managing nightly hotel operations.
• Meet and exceed guest expectations by anticipating their needs, providing local recommendations, and ensuring 100% satisfaction.
• Resolve guest issues in a pleasant and timely manner.

Benefits

• Starting wage of $20 per hour including paid training.
• Enjoy a raise after 60 days and then again annually.
• Your voice matters to us! Join a team-orientated environment where your ideas are valued and celebrated!
• Opportunities to explore the world, affordably. Employees and their friends and family enjoy the fantastic Hilton Team Member Travel program and received discounts at all Hilton Brand Hotels worldwide! Imagine… a Florida beach vacation for $50 a night!
• Conveniently located on a bus line, just down the street from the Nitty Gritty.
• Access to complimentary on-site parking and secure bike rack while working.
• Each shift, team members enjoy meal discounts, access to a team member only menu, and complimentary signature DoubleTree cookies!
• Team members enjoy a 50% discount at our in-house Starbucks® anytime as well as a 50% discount when dining in at Bistro525.
• All part time team members receive 40 hours of paid vacation time after one year of employment.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed