Hotel Night Auditor

Fairfield By Marriott Newberg • Newberg, OR

404d

About The Position

The Night Auditor at Fairfield by Marriott Newberg is responsible for managing the front desk operations during the night shift, ensuring excellent customer service, and handling guest check-ins and inquiries. This role is crucial for maintaining the smooth operation of the hotel during nighttime hours and addressing any guest needs or emergencies that may arise.

Requirements

• Proven experience as a Night Auditor or in a similar role, preferably in the hospitality industry
• Exceptional customer service skills
• Ability to work a flexible schedule, including weekends
• Hotel experience preferred but not required

Nice To Haves

• Experience in the hospitality industry
• Familiarity with front desk operations
• Strong phone etiquette

Responsibilities

• Check in guests and manage reservations
• Answer phones and respond to guest inquiries
• Handle guest complaints and emergencies
• Provide excellent customer service to ensure guest satisfaction
• Maintain the front desk operations smoothly during the night shift

Benefits

• Paid holidays
• Health insurance
• 401(k)
• Paid time off
• Hotel discounts with Escape Lodging
• Opportunities for advancement
• $500 hiring bonus after 90 days of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed