HOTEL NIGHT AUDIT SUPERVISOR

Hyatt • San Antonio, TX

383d • $43,680 - $43,680

About The Position

The Hotel Night Audit Supervisor at Grand Hyatt San Antonio is responsible for overseeing the night audit team, ensuring efficient guest registration and communication of hotel services. This role requires strong leadership and communication skills to support senior management and enhance the guest experience. The supervisor will also handle various management responsibilities, including training and scheduling, while working in a fast-paced environment that values exceptional performance.

Requirements

• Mid-level leadership experience in a hotel or hospitality environment.
• Strong communication skills, both verbal and written.
• Thorough understanding of Front Office operations and procedures.
• Ability to stand for long periods and work overnight shifts.
• Flexibility to work weekends and holidays as required.

Nice To Haves

• Experience in a supervisory role within the hospitality industry.
• Knowledge of hotel management software and systems.

Responsibilities

• Lead and supervise the night audit team to ensure efficient guest registration and service delivery.
• Coach and train associates on hotel operations and customer service standards.
• Manage scheduling, payroll, and interviewing processes for night audit staff.
• Process forms of payment and respond to guest inquiries effectively.
• Foster a positive guest experience through casual conversation and attentive service.

Benefits

• Free parking
• Commuter assistance
• Health insurance
• Dental insurance
• Tuition reimbursement
• Paid time off
• Vision insurance
• 401(k) matching
• Flexible schedule

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Accommodation
• Education Level: No Education Listed