Hotel Manager - IHG Army Hotel Presidio of Monterey, CA

InterContinental Hotels Group • Monterey, CA

200d • $68,640 - $109,320

About The Position

This job is second in command in a regional hotel serving primarily as General Manager in the absence of the Regional/Area/General Manager. Manage the day-to-day operations of the hotel to maximize profitability and to ensure superior service and product quality are maintained. Oversee the day-to-day operations and assignments of the hotel staff; assist the Regional Operations/ General Manager in the development and communication of departmental strategies and goals. Communicate and enforce policies and procedures. Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with Company rules and policies. Alert Regional Operations/General Manager of potentially serious issues. Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions. Assist Regional/Area/General Manager in the development, implementation and monitoring of financial and operational plans for the hotel which support the overall objectives of the company. Provide regular direction and oversee hotel operations as follows: Front office, revenue, and reservation functions to ensure the delivery of superior guest services, the security of monies, credit card transactions and guest information, and that established goals are achieved. Food and beverage departments to ensure standards of operation and quality are maintained and food and beverage profit and revenue goals are achieved. Housekeeping and Maintenance functions to ensure compliance with quality and brand standards in all areas of the hotel as it relates to appearance, cleanliness, and levels of maintenance and repair; ensure preventative maintenance programs are in place to protect the physical assets of the hotel. The security function to ensure a safe and secure environment for guests, employees, and hotel assets. Sales functions to ensure that goals are established and achieved to meet the hotel's overall financial objectives. Maintain a proactive human resources function to ensure positive employee relations, training and development, wage/benefit administration and compliance with policies and procedures and labor regulations. Accounting and purchasing controls and procedures are implemented and maintained. Develop, manage, and foster positive owner relationships if applicable and provide ongoing information and status reports. Make recommendations for capital improvements to enhance the assets of the company and brand loyalty. Perform other duties as assigned.

Requirements

• Bachelor's degree in Hotel Administration, Business Administration or equivalent.
• Four to six years of general management experience in a high-level operations role.
• Must have the legal right to work in the U.S.
• Must reside in the U.S. and be ready for in-person interviews.
• Fluent in English; other languages preferred.
• Ability to perform physical tasks such as standing, moving, and lifting items up to 25 pounds.
• Strong communication skills for interacting with guests and staff.
• Mathematical skills for budgeting and profit/loss concepts.
• Problem solving, reasoning, motivating, organizational, and training abilities.

Responsibilities

• Manage the day-to-day operations of the hotel to maximize profitability.
• Oversee the day-to-day operations and assignments of the hotel staff.
• Assist the Regional Operations/General Manager in developing departmental strategies and goals.
• Communicate and enforce policies and procedures.
• Recommend and/or initiate staffing/human resources-related actions.
• Ensure all staff is properly trained and equipped.
• Assist in the development, implementation, and monitoring of financial and operational plans.
• Oversee front office, revenue, and reservation functions.
• Ensure standards of operation and quality in food and beverage departments.
• Ensure compliance with quality and brand standards in housekeeping and maintenance.
• Ensure a safe and secure environment for guests and employees.
• Establish and achieve sales goals to meet financial objectives.
• Maintain a proactive human resources function.
• Implement and maintain accounting and purchasing controls.
• Develop and manage positive owner relationships.
• Make recommendations for capital improvements.

Benefits

• Great salary and benefits including room discount and superb training.
• Comprehensive package of benefits including paid time off, medical, dental, vision insurance, and 401(k).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Accommodation
• Education Level: Bachelor's degree