Hotel Maintenance Engineer

The Ballantyne Hotel & Spa, Charlotte • Charlotte, NC

9h

About The Position

As a Maintenance Engineer you will play a crucial role in ensuring the smooth
operation and upkeep of our hotel facilities. Your primary responsibility is to
perform a variety of maintenance tasks, including preventative maintenance,
repairs, and troubleshooting, to maintain a safe, comfortable, and aesthetically
pleasing environment for our guests and staff.

Requirements

• High school diploma or equivalent.
• Relevant trade certifications or licenses (e.g., HVAC, plumbing, electrical) preferred.
• Minimum of 2 years of experience in hotel maintenance or related field.
• Strong mechanical and technical skills.
• Ability to work independently and as part of a team.
• Excellent problem-solving and troubleshooting abilities.
• Strong attention to detail.
• Ability to work flexible hours, including weekends and holidays.
• At least 18 years of age
• Valid US State Driver-s license or an international driver-s license
• Previous experience in hotel maintenance or engineering
• Knowledge of computers
• Ability to maintain strict confidentiality
• Possess a good command of the English language and ability to clearly and pleasantly communicate with guests, both in person and by telephone

Nice To Haves

• Relevant trade certifications or licenses (e.g., HVAC, plumbing, electrical) preferred.
• Knowledge of local, state and federal laws concerning the engineering department

Responsibilities

• Preventative Maintenance:
• Conduct regular inspections of all hotel facilities, including guest rooms, public areas, and back-of-house areas.
• Perform routine maintenance tasks such as plumbing repairs, electrical work, carpentry, painting, and HVAC system maintenance.
• Implement a preventative maintenance schedule to minimize breakdowns and equipment failures.
• Repair and Troubleshooting:
• Respond promptly to maintenance requests from guests and staff.
• Diagnose and repair equipment malfunctions, including HVAC systems, plumbing fixtures, electrical components, and other mechanical systems.
• Troubleshoot issues with building systems and identify potential problems before they escalate.
• Safety and Compliance:
• Adhere to all safety regulations and guidelines, including OSHA standards.
• Conduct regular safety inspections and address any hazards promptly.
• Maintain accurate records of maintenance activities and repairs.
• Guest Satisfaction:
• Interact with guests in a professional and courteous manner.
• Resolve guest complaints and concerns related to maintenance issues in a timely and effective manner.
• Contribute to a positive guest experience by ensuring a well-maintained and comfortable environment.

Benefits

• Medical, Dental, Vision
• Hotel Discounts
• Paid Time Off
• Employee Assistance program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees