Administration · Assist with maintaining hotel, performing minor and routine painting, plumbing, electrical wiring, and other related maintenance activities. · Replace air conditioner filters. · Tend, air conditioners, cooling towers and boilers to provide heat, cool air, and hot water for guests. · Maintain standards of quality guest service. · Respond and resolve guest requests,plaints, or questions in a courteous and timely manner. Support · Must have aprehensive knowledge of the English language to effectivelymunicate with guests, associates, and vendors. · Ability to accurately report information. · Ability to scrupulously follow all StepStone and hotel policies and procedures. · Attend required meetings. Professionalism and Style Expectations These are expected of every associate within StepStone Hospitality, Inc. Personal Effectiveness · Projects and assignments arepleted thoroughly, professionally, and with care. · Adjusts to high-pressure conditions and is open to change. · Assumes responsibility for personal growth and development. · Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates. Communication · Understands andmunicates the StepStone Mission and Core values. · Expresses ideas and conveys information clearly, effectively, and professionally. · Actively listens to others. · Conveyspany information, decision, or problems to appropriate parties on a timely basis. · Works to resolve disagreements and is respectful of peers and co-workers.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees