Hotel/Lodging Management

Deerfield Valley Inn • Dover, VT

80d

About The Position

The Bed & Breakfast Innkeeper position at Deerfield Valley Inn in West Dover, VT involves welcoming and registering guests, anticipating and responding to their requirements, and resolving any complaints. The innkeeper will monitor the revenue activity of the inn, develop and manage work schedules for staff, and train staff while evaluating their performance. Additionally, the innkeeper will manage the inventory of supplies and equipment, oversee room bookings, cancellations, and modifications, and inspect guest rooms, public areas, and grounds.

Requirements

• 3 years' experience in the job or as a Front Desk Manager is required.

Responsibilities

• Welcome and register guests.
• Anticipate and respond to guest requirements and resolve guest complaints.
• Monitor the revenue activity of the inn.
• Develop and manage work schedules for staff.
• Train staff and evaluate their performance.
• Manage inventory of supplies and equipment.
• Oversee room bookings, cancellations, and modifications.
• Inspect guest rooms, public areas, and grounds.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level