Hotel Interior Superintendent

Carnival Corporation•Seattle, WA

13h•Hybrid

About The Position

At Seabourn, we are passionate about travel. We believe that traveling for pleasure has a redemptive power that enriches people’s lives. And we believe that people should travel well. Seabourn pioneered small-ship, ultra-luxury cruising, and continues to represent the pinnacle of that unique style of travel. We’re looking for an experienced Superintendent, Hotel Interior to fill this role which is based in our Seattle Office. The Superintendent, Hotel Interior is responsible for maintaining hotel and crew spaces across Seabourn vessels, ensuring interiors meet brand standards. This role oversees interior maintenance, coordinates refurbishment projects, and manages third-party contractor engagement. The incumbent works independently and in collaboration with ship Superintendents, the Project Team, and the Interior Design Group. Key tasks include surveying ships, identifying repair needs, and managing both in-service and dry dock projects. The role involves creating purchase orders, raising capital projects, and building annual OPEX and CAPEX budgets. It also requires close coordination with ship staff, Technical Pods, and the Asset Management Team to ensure upgrades align with brand expectations. The incumbent provides design solutions to interior maintenance needs and has interior design background to diversify their skills. The ideal candidate brings at least five years of experience in project management or the marine/interior design industry. Familiarity with interior finishes, AutoCAD or Revit, and dry dock operations is preferred. Strong organizational skills, adaptability, and effective communication are essential. Knowledge of Class Society regulations and proficiency in tools like Microsoft Office and Amos-W are also beneficial. Here’s a summary of what Seabourn is looking for in its Superintendent, Hotel Interior. Is this you? Responsibilities Interior Maintenance Oversight and Brand Standards Compliance: The Superintendent is accountable for the ongoing maintenance and presentation of hotel and crew interior spaces across the Seabourn fleet. This includes conducting regular shipboard surveys to assess the condition of finishes, furnishings, and fixtures, and identifying areas requiring repair or replacement. The role ensures all interior elements meet or exceed brand standards, balancing aesthetic quality with operational functionality. The incumbent collaborates closely with shipboard teams and Technical Pods to align maintenance efforts with vessel schedules and operational constraints. They interpret brand guidelines and translate them into actionable maintenance plans, ensuring consistency across the fleet. The Superintendent also advises on best practices for interior upkeep, drawing on deep expertise in marine and hospitality environments. They proactively identify emerging issues and recommend solutions that minimize disruption and extend asset life. This accountability requires a strong understanding of interior materials, installation techniques, and regulatory compliance. The role also supports the development of maintenance protocols and contributes to continuous improvement initiatives. Project Management and Execution: This role leads the planning and execution of interior refurbishment and maintenance projects, both in-service and during dry docks. The Superintendent develops project scopes, timelines, and budgets, ensuring alignment with strategic priorities and brand expectations. They manage the full project lifecycle—from concept through completion—coordinating with internal stakeholders, shipboard teams, and third-party contractors. Responsibilities include soliciting bids, evaluating proposals, awarding contracts, and overseeing vendor performance. The incumbent ensures that all work is executed to specification, on time, and within budget, while maintaining safety and quality standards. They apply advanced project management methodologies and tools to track progress, mitigate risks, and resolve issues. The Superintendent also leads cross-functional project teams, providing guidance and technical expertise to ensure successful outcomes. Their ability to manage multiple concurrent projects with agility and precision is essential. This accountability requires strong organizational skills, attention to detail, and the ability to navigate complex operational environments. Capital and Operational Budget Development: The Superintendent plays a key role in developing and managing both capital (CAPEX) and operational (OPEX) budgets related to interior maintenance and refurbishment. They assess fleet-wide needs and translate them into detailed financial plans that support long-term asset management strategies. This includes identifying cost drivers, estimating project expenses, and justifying investments based on lifecycle value and brand impact. The incumbent collaborates with the Asset Management Team and Finance to align budget proposals with corporate priorities and financial targets. They are responsible for creating and managing purchase orders, tracking expenditures, and ensuring fiscal accountability throughout project execution. The role requires a strategic mindset and the ability to balance quality, cost, and timing. The Superintendent also monitors budget performance and provides regular reporting to leadership, highlighting variances and recommending corrective actions. Their financial stewardship supports informed decision-making and contributes to the overall efficiency of the fleet’s interior asset portfolio. Technical Expertise, Compliance, and Continuous Improvement: As a subject matter expert, the Superintendent applies deep technical knowledge to ensure compliance with Class Society regulations and internal standards. They stay current on industry trends, materials, and technologies relevant to marine interior design and maintenance. The role requires proficiency in tools such as AutoCAD, Revit, Microsoft Office, and Amos-W, enabling the Superintendent to interpret floor plans, manage inventories, and support procurement processes. They contribute to the development of best practices and standard operating procedures, fostering a culture of continuous improvement. The incumbent also mentors’ peers and junior team members, sharing expertise and guiding problem-solving efforts. They evaluate the effectiveness of completed projects and recommend enhancements to improve future outcomes. This accountability reflects the role’s strategic influence and its contribution to the long-term success of the fleet’s interior environments. Knowledge & Skills: Scope: The Superintendent, Hotel Interior operates as a recognized expert within the Fleet Technical Operations function, providing specialized depth in marine interior maintenance and refurbishment. This role spans both shoreside and shipboard environments, ensuring hotel and crew spaces across the Seabourn fleet meet brand standards and regulatory requirements. The scope includes oversight of in-service maintenance and dry dock projects, requiring coordination with ship Superintendents, Technical Pods, the Interior Design Group, and the Asset Management Team. The position influences decisions that impact vessel aesthetics, guest experience, and operational efficiency, making its reach critical to brand reputation and compliance. The Superintendent interprets internal standards and external regulations, translating them into actionable strategies for interior upkeep and upgrades. They manage complex projects with visibility across multiple departments, ensuring alignment with corporate objectives and lifecycle asset planning. This role also serves as an advisor on material selection, design feasibility, and installation logistics, applying knowledge of related disciplines such as procurement and engineering. The position requires autonomy in decision-making, with guidance only in the most complex scenarios, reflecting its strategic importance within the organization. Problem solving: The Superintendent addresses highly complex challenges that require advanced technical knowledge and strategic thinking. Problems often involve balancing aesthetic standards with operational constraints, regulatory compliance, and budget limitations. The role demands the ability to anticipate issues during project planning, such as material availability, vendor performance, and scheduling conflicts across global dry dock operations. Solutions require interpreting Class Society regulations and integrating them with brand guidelines to ensure safety and quality without compromising design intent. The Superintendent applies analytical skills to evaluate bids, assess cost drivers, and mitigate risks throughout the project lifecycle. They frequently resolve cross-functional issues that affect multiple business processes, such as coordinating technical and hotel operations during major refurbishments. This accountability involves recommending best practices and innovative approaches to improve efficiency and reduce downtime. The role also requires adaptability to evolving industry standards and emerging technologies, ensuring solutions remain forward-looking. By leveraging expertise and broad perspective, the Superintendent delivers outcomes that protect brand integrity and operational reliability. Impact: The impact of this role extends across the fleet and influences the guest experience, operational performance, and long-term asset value. The Superintendent sets and enforces standards for interior maintenance and refurbishment, ensuring consistency with brand identity and compliance requirements. Decisions made in this role affect capital investment strategies, lifecycle planning, and the allocation of resources for major projects. Successful execution of responsibilities directly contributes to customer satisfaction, revenue generation, and the company’s reputation for quality. The Superintendent’s work also drives cost efficiency by optimizing budgets and reducing unplanned maintenance through proactive planning. Their expertise informs corporate strategies for interior design and asset management, shaping policies that have broad visibility within the organization. The role’s recommendations often influence cross-functional priorities, including technical operations, procurement, and hotel services. By guiding complex projects and advising leadership, the Superintendent ensures that interior environments remain competitive and aligned with evolving market expectations. This level of impact underscores the strategic nature of the position within the business. Leadership: While the Superintendent does not typically have direct reports, the role requires strong leadership capabilities to manage cross-functional teams and external vendors. They lead interior projects with broad visibility, coordinating efforts among shipboard staff, corporate departments, and third-party contractors. The position demands the ability to influence stakeholders, secure alignment on project goals, and maintain accountability for deliverables. Leadership responsibilities include mentoring peers, sharing specialized knowledge, and guiding others in resolving complex technical issues. The Superintendent also manages significant financial resources, overseeing OPEX and CAPEX budgets for interior maintenance and refurbishment. They exercise authority in awarding contracts, negotiating terms, and ensuring vendor compliance with quality and safety standards. The role requires exceptional communication skills to articulate project objectives, resolve conflicts, and foster collaboration across diverse teams. By applying strategic insight and technical expertise, the Superintendent drives initiatives that support organizational goals and enhance operational performance. This leadership dimension reflects the role’s critical contribution to both project success and long-term business outcomes.

Requirements

Bachelor’s degree in Interior Design, Marine Engineering, Architecture, or a related technical discipline OR equivalent professional experience in marine interiors or project management.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) for documentation, reporting, and communication.
Ability to read and interpret technical drawings and floor plans using AutoCAD and/or Revit.
Working knowledge of Class Society regulations and international maritime standards (e.g., IMO).
Demonstrated ability to create and manage purchase orders and inventory records using enterprise systems such as Amos-W.
Strong verbal and written communication skills in English for cross-functional collaboration and vendor negotiations.
Proven organizational skills with the ability to manage multiple projects simultaneously under tight deadlines.
Ability to travel internationally and work aboard vessels during dry dock and in-service periods.
Extensive experience in managing complex interior maintenance or refurbishment projects within a marine, hospitality, or design environment.
Demonstrated success in leading projects from concept through completion, including budgeting, scheduling, and vendor management.
Deep understanding of interior finishes and installation processes, including carpet, furniture, wall coverings, laminates, and fabrics.
Experience coordinating cross-functional teams and third-party contractors in high-pressure operational settings.
Proven ability to interpret brand standards and translate them into actionable design and maintenance strategies.
Strong background in developing and managing OPEX and CAPEX budgets, with accountability for cost control and financial reporting.
Familiarity with dry dock operations and in-service project execution, including risk mitigation and contingency planning.
Ability to anticipate challenges, solve complex problems, and recommend best practices that impact multiple business processes.