HOTEL HOUSEPERSON (Hampton Inn - Penfield)
About The Position
The Hotel Houseperson is responsible for maintaining the overall cleanliness and appearance of the hotel’s public areas, assisting housekeeping with timely delivery of guestroom supplies, and performing light maintenance tasks to ensure a clean, safe, and welcoming environment for guests and staff. This role also includes providing guest support services such as shuttle transportation, delivering special items to rooms, and assisting with event setups or furniture movement. The Houseperson plays a key role in supporting both the housekeeping and maintenance teams by keeping supplies stocked, disposing of waste, and addressing minor repair needs throughout the hotel and its grounds.
Requirements
- Up to one month related experience or training
- Less than high school education; or equivalent combination of education and experience.
- Maintain a valid New York State Drivers License with no major violations.
- Minimum 18 years of age.
Responsibilities
- Generally clean assigned areas including the lobby, restrooms, offices, corridors, banquet areas, elevators, stairways, entranceways, pool facilities, exercise room, associate break areas and outside grounds.
- Provide safe transportation to all guests using the hotel shuttle vehicle.
- Collect soiled linens from housekeeping carts and transport to laundry for sorting.
- Deliver linen, terry and other guest room supplies to housekeepers.
- Assist in the delivery and set-up of cots, cribs and other guest related supplies.
- Collect trash from housekeeping carts and transport trash and waste to disposal area.
- Check all fixtures, equipment, and facility conditions (lights, toilets, water temperature, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Repair as needed.
- Maintain housekeeping storage closets at proper supply level, organization and cleanliness.
- Assist in stripping of guest room beds as needed.
- Ensure hotel amenities and supplies are placed appropriately throughout the hotel such as pool towels, vases, paper supplies, note pads, pens.
- Perform special deep cleaning tasks as assigned.
- Move furniture, hang and remove drapes, and roll carpets as needed.
- Assist with snow removal including brushing off cars, shoveling and salting walkways as necessary.
- Replace light bulbs as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
