Hotel Housekeeping Supervisor - Full Time, First Shift

Home 2 Suites Bettendorf•Bettendorf, IA

16h•Onsite

About The Position

The Home2 Suites by Hilton, located in Bettendorf, IA, is actively seeking an experienced Housekeeping Supervisor. This role is crucial for managing daily staffing, providing guidance and feedback to employees, and ensuring adherence to all safety and security procedures. The supervisor will also assist the manager with preventative maintenance programs for guest rooms and public areas, address guest complaints and special requests to ensure satisfaction, and conduct inspections of guest rooms, linen rooms, and public areas to uphold the property's high standards of cleanliness. The company, Frontier Hospitality Group, is a locally owned entity since 1950, operating six hotels and committed to fostering a work/life harmony for its employees.

Requirements

1+ years supervising a department of seven or more employees.
Prior housekeeping and laundry experience.
Ability to work a flexible schedule including weekends and holidays.

Responsibilities

Manage day-to-day staffing requirements, plan, and assign work for employees.
Provide mentoring, coaching and regular feedback to help manage conflict and improve employee performance.
Oversees that staff is trained and observing all safety and security procedures.
Assists manager in preventative maintenance programs for guest rooms and public areas.
Responds to guest complaints, special requests and takes action to ensure guest satisfaction.
Inspects guest rooms/suites, linen rooms, and public areas to assure that the property's standards of housekeeping and cleanliness are maintained by employees to meet guest satisfaction.
Other duties as assigned.