Hotel Housekeeping Director - Hyatt Riverfront

ONIX GROUP LLC • Wilmington, DE

2d

About The Position

Offering over 20 years of experience, Onix Hospitality currently owns and manages eight award-winning, top-performing hotels in the Mid-Atlantic region and Florida, operating over 1,000 hotel rooms across its growing portfolio and serving more than half million customers annually. We are currently looking for a Hotel Housekeeping Director to join our team! Onix Hospitality rewards it’s employees for their hard work and dedication to providing the best service possible, with a wide-range of benefits and perks to show we care.

Requirements

• Any combination of education, training, and/or experience that provide the required knowledge, skills, and abilities to perform.

Nice To Haves

• High school graduate preferred.
• Previous hotel-related experience desired.

Responsibilities

• Achieving the goals and quality standards of the housekeeping department.
• Impacting all elements of the department from standards of cleanliness and associate morale to budgetary goals and interdepartmental relations.
• Having a working knowledge of all housekeeping cleaning equipment and preventive maintenance programs for such machines.
• Responsible for training all associates on proper usage and handling of cleaning equipment and chemicals.
• Regularly scheduled productive and interesting monthly departmental meetings and weekly meetings with the General Manager.
• Preparation, approval by General Manager and posting of weekly schedule in a timely manner.
• Control overtime through proper scheduling based on room counts and respond to any problems.
• Daily walk around, documented inspections of guest rooms and public areas which are forwarded to the General Manager.
• Develop and implement an incentive program to acknowledge a positive guest satisfaction survey and to recognize specific associates mentioned on comment forms.
• Responsible for all linens, blankets, and room supplies; equipment, vacuums, washing machines, dryers, etc.

Benefits

• Competitive Salary
• Affordable Medical, Dental, and Vision Benefits for You & Your Family
• 401k Retirement With Company Match
• Flexible Spending Accounts (FSA)
• Paid Time Off & Paid Holidays
• Short-term Disability and Maternity Leave Options, Personal and Family Medical Leave
• Company provided Life Insurance and Long Term Disability Coverage
• Employee Perks Program
• Tickets At Work for Discounted Entertainment Tickets!
• Tuition Reimbursement
• In Facility Training/Inservice Programs
• Employee Assistance Program
• Free Will/Estate Preparation Services
• Optional Legal & Identity Protection Services
• Verizon Wireless Discount

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED