Hotel Housekeeper/Room Attendant

ALM Eaglewood LLC • Itasca, IL

23d • Onsite

About The Position

Change your career and join the hospitality team at Eaglewood Resort & Spa, Arbor Lodging. We're always looking for talented, driven people to enhance our team and help us deliver on our promise: exceeding our guest’s expectations. We offer a world of promising opportunities across a diverse range of career areas, all of which will engage and empower you to realize your passion, achieve greatness, and experience the rewards of making a positive impact in our guests and employee’s lives.
A job at Eaglewood Resort is unlike any other. You’ll be challenged. You’ll be inspired. And you’ll be proud. Because whatever your job is here, you’ll be part of our success and our family.

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.

Summary:
The Hotel Housekeeper/Room Attendant is responsible for cleaning and servicing guest rooms in order to provide a pleasant and comfortable experience for guests. They ensure that all rooms are inviting and clean, and they address all guest inquiries politely and knowledgeably.

Requirements

• A secondary school diploma is preferred
• Previous hotel-related experience desired
• Experience using industrial cleaning equipment and products a plus
• Professional attitude is required

Responsibilities

• Prepare rooms for cleaning
• Make beds
• Dust rooms and furniture
• Replenish guestroom and bathroom supplies
• Clean the bathroom
• Clean the closet
• Vacuum and rack the carpet
• Check and secure the rooms
• Deliver and retrieve items on loan to guests (e.g. iron and ironing boards)
• Ensure public areas, such as hallways, are cleaned and orderly
• Ability to lift 50 lbs. and walk, sit, or stand for extended periods time
• Ability to work independently and with a team
• Manage guest calls, requests, & complaints in the area assigned to them
• Additional tasks may be assigned at any given time

Benefits

• Competitive Salary and Benefits
• Health and Welfare Plans: Medical, Dental, Vision, Short Disability and EAP
• Annual review with increased potential
• Holiday and Paid Time Off
• 401k program with company match
• Incentive Plans
• Free Meal

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED