Hotel Housekeeper Room Attendant, Caesars Tower (Caesars New Orleans)

Caesars Entertainment • New Orleans, LA

408d

About The Position

The Hotel Housekeeper Room Attendant at Caesars New Orleans is responsible for ensuring a welcoming and comfortable stay for guests by maintaining cleanliness and organization in hotel rooms. This role is integral to delivering exceptional hospitality and creating memorable experiences for guests in a new hotel tower set to open in Fall 2024.

Requirements

• Must be at least 21 years of age or older to work at a casino hotel
• At least 3 years of Housekeeping experience preferred
• Must be able to speak, read and write in English to provide personalized service to guests
• Ability to work in a flexible schedule; must allow for changes in assignments, and priorities depending on identified needs of the company
• Ability to work independently as well as part of a team

Nice To Haves

• High School Degree or GED equivalent preferred

Responsibilities

• Ensure guests have a welcoming and comfortable hotel stay
• Gather special preferences from guests and log into the system to personalize future return visits
• Clean rooms during assigned shift including making beds, dusting furniture, vacuuming carpet and cleaning bathrooms
• Maintain an upbeat and positive demeanor in all interactions as well as maintaining composure in handling difficult interactions
• Change bed linen, dust all surfaces, vacuum, remove trash and dirty linens
• Replenish all guest amenities including tissue, shower products, coffee, condiments, cups and glassware
• Ensure all guest amenities are in good condition and placed according to standard
• Load attendant carts with supplies and keep linen closet clean and organized
• Complete each room checklist in a timely and efficient manner
• Familiar with proper use of cleaning chemicals and equipment
• Follow safety, security and OSHA guidelines properly
• Handle any BBP, Bio-Hazard linens according to procedures
• Report any maintenance issue to supervisor
• Proper handling of lost/found articles
• Comply with Louisiana Gaming Commission Regulations and procedures
• Comply with company regulations, policies, and procedures
• Act as a role model to other team members and always present oneself as a credit to the Company and encourage others to do the same
• Perform all other related and compatible duties as assigned

Benefits

• FREE Downtown Team Member Parking
• Discounted Monthly Bus Passes
• Free Team Member Assistance Program
• Team Member Discounted Hotel Room Rates
• Fun and Free Team Member Events
• Discount Program within Caesars Partner Network
• Tuition & Student Loan Debt Repayment Assistance
• First Time Homebuyer Program
• Child Care Assistance Program
• 401k Matching

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation
• Education Level: High school or GED