Hotel General Manager

McKibbon Hospitality • Wildwood, FL

1d

About The Position

As a key member of the property leadership team, the General Manager is accountable for the total operation of the property. Reporting to the Regional Vice President of Operations, the General Manager will be responsible for maintaining the highest level of ethical leadership to lead the property to achieve its business goals.

Requirements

• Associates/Bachelor’s Degree
• 3 years’ minimum experience as a hotel general manager
• Experience working at a hotel establishment
• Experience with major hotel brands like Marriott, Hilton, or Starwood (highly desired)
• The skills to lead a team to consistently deliver exceptional guest service
• Knowledge of local and state compliance laws
• A proven track record of meeting budgets, understanding profit &loss statements, and cost controls

Nice To Haves

• Excellent communication and problem-solving skills
• The ability to develop the leadership qualities of all staff
• Maintaining positive relationships with the management company, property owners, and clients
• Implement McKibbon procedures for cost control & inventory management
• Ensuring that hotel policies and brand standards are consistently followed

Responsibilities

• Responsible for day-to-day operations of the hotel, ensuring that guest and associate satisfaction is of the utmost importance.
• Responsible for assisting with the overall performance of the property’s operations, including (but not limited to) P&L, guest satisfaction, brand quality assurance, budget, and labor.
• Train fellow associates as it relates to brand and company standards to maximize revenue and reinforce superior service culture.
• Responsible for maintaining compliance and remaining up-to-date on new initiatives for the brand and company.
• Inspect and oversee that safety and security standards are being maintained.
• Support guest experience and satisfaction in all operations.
• Work closely with corporate teams in Human Resources, Accounting, Revenue Management, Sales, and Leadership to ensure that property and company goals are being achieved.
• Act as the face of the property by being actively involved in the local community.

Benefits

• Comprehensive benefits package including medical, dental, and vision
• Life insurance
• Pet Insurance
• Short and long-term disability
• Paid time off and holidays
• Tuition assistance
• Competitive Compensation with incentives (incentives vary by position)
• 401K Savings Plan with 50% matching funds
• Associate referral program
• Brand and company training classes, workshops and conferences for career growth and development (varies by position)
• Fundraising matching funds program
• Team volunteer opportunities
• 24/7 chaplain services
• Exclusive hotel rate discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree