Hotel General Manager, Ambassador Hotel Kansas City
About The Position
At Ambassador Hotel Kansas City, Autograph Collection, we offer more than just a workplace—we provide a dynamic environment where exceptional service meets a passion for hospitality. Located in the heart of downtown Kansas City, our boutique luxury hotel blends historic charm with modern elegance, creating unforgettable experiences for both guests and curators. The Ambassador features 43 beautifully appointed guest rooms, the acclaimed Lonnie’s Reno Club, an intimate jazz lounge celebrating Kansas City’s musical legacy, and The American Reserve, a sophisticated dining experience. With stylish event spaces and a culture of excellence, working at the Ambassador means being part of a team that values innovation, hospitality, and making every moment memorable. We are experts in lifestyle, boutique hotels and restaurants. We elevate our food and beverage to match the quality and sensorial experience of our hotels. We create memories, bring dreams to life, and deliver unmatched perfection around every corner. From the moment of arrival, guests are met with personalized and thoughtful service. This is where you can be yourself and truly succeed. Join our team of innovators! Located in the heart of downtown Kansas City, the Ambassador Hotel is a refined boutique hotel known for its historic architecture, elevated guest service, and vibrant food and beverage experiences. The hotel features luxurious accommodations, elegant event space, and Lonnie’s Reno Club, a distinctive dinner and jazz experience inspired by the city’s rich musical heritage. Blending live jazz performances with an intimate dining atmosphere, the venue has become a destination for both hotel guests and locals seeking a memorable night out. Together, these experiences create a sophisticated stay that reflects the cultural spirit of Kansas City while delivering modern luxury hospitality.
Requirements
- Dynamic and results-driven hospitality leader with a track record of success
- Strong financial acumen
- Minimum five years’ experience as Director of Operations/Hotel Manager of a large four-star or four-diamond multi-outlet convention property
Nice To Haves
- Prior GM experience of four-star, four-diamond properties
- Proven experience managing and overseeing both Food & Beverage and Rooms Division operations
- Demonstrated success in achieving outstanding profit and guest service goals
- Bachelor’s degree in Hospitality Management or a related field
Responsibilities
- Excel in strategic planning and operational management across all hotel departments
- Possess strong financial acumen and a passion for achieving outstanding profit performance
- Lead with a guest-centric mindset, ensuring exceptional service and satisfaction
- Foster a culture of teamwork, accountability, and continuous improvement
- Inspire and develop your team to exceed expectations
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Number of Employees
101-250 employees
